tmho said:I found the reading of the multimeter first showed a reading of 42.5V. But after 0.5 second, the reading changed to 37.2V. This had been confirmed to be the same with another multimeter. Is the charger with problem or it is designed like this? Do I need another charger? (Other voltages had been confirmed to be correct with another multimeter.)
That actually sounds about right for some Li-ion chargers. It would charge until it reaches 42.5v, then when it senses the current drop off, it changes output to 37.2v to stop feeding current into the battery. Anytime the pack voltage is under 37.2v, the charger goes back into the 42.5v mode. When just attaching a meter to the output, there isn't enough current to make it stay at the higher setting, so it drops. I have a some little single cell chargers that work like that.
37.2v sounds a little low, but a partially discharged pack should be somewhere around that.
It would be best to try measuring with the pack connected and see what happens, though this requires a lot of baby sitting.
You can also test by attaching a load to the output. Something like a 120V incandescent light bulb could work, or the right value of resistor. With a big enough light bulb attached, the charger would think the pack still needs juice and stay at the higher setting.