In order to help YOU solve YOUR problem, it might be just slightly useful if YOU would describe YOUR equipment and situation, motor type, total vehicle weight with rider, age of battery, YOU know, some sort of actual INFORMATION about WTF you are dealing with.
Also, when you state about measuring the voltage "When" it cuts out, NO you are NOT, you are measuring the voltage after the cutout has come and gone. Battery has a resting voltage, load is applied, voltage sags below LVC, BMS or controller triggers a cutout, voltage rebounds, then you measure. Not really useful.
IF the battery is old, or IF you have a bad connection somewhere, or IF your motor is very high draw, or IF you weigh over 300 pounds, or IF you live on a big hill, or IF you are hauling a heavy trailer, or IF several other possibilities which I have to guess at because YOU have provided NOTHING WHATSOEVER in terms of useful diagnostic information.......
Lastly, while you do not want your battery to sit for extended periods of time fully charged, neither do you want to let it sit for long in a largely depleted state. Both can be very bad.