Hi,
These kind of scooters are very common in China, with a 48V lithium battery they cost about 1500-2000 yuan max.
One of the main issues you have with chinese scooters is that the wiring quality is disatrous. Almost nothing is soldered together or properly insulated, and you end up having shorts everywhere. I don't really think that your only problem is coming from your battery, since you said that you had no power at all while turning the key. If your problem was due to one cell being dead, then it should only put the controller in protection mode, so that it stops you at the defined low limit. But while the controller shut down power to the motor, it doesn't cut all power to the rest of the circuit.
That being said, it could also be the BMS who cuts the battery of since it detects that the voltage level in under the limit.
First thing I would try if I were you would be to disconect any non necessary wires from your controller, just keep the followings:
-motor wires + hall sensor, if any
-Battery + and -
-throttle,
Then, plug the ignition wire to the + wire of the battery, your controller should start up, then you can turn the throttle to see if it works. If it doesn't work, check that this is not a throttle issue by disconnecting the throttle and shortening the + side to the signal wire. The motor should then run at full speed.
Some controllers also have 2 wires for quick check, usually 2 single white wires. You just connect them together and the motor should spin. Then disconnect and reconnect them and the motor should go in reverse direction.
If it still doesn't work, just find 4 12V batteries and hook them up together, just to make sure that the problem is indeed coming from your battery. It doesn't make sense to me to start tearing apart your battery if you're not sure that the problem is actually coming from there (even if I know that you have a dead cell that will need to be taken care of anyway). Batteries don't usually die like that, if this batery died it may be because there is a problem elsewhere in your harness so you better check that before.