The Journey Guy
1 kW
- Joined
- Aug 16, 2009
- Messages
- 300
Well, I'm about to take the plunge and build my 1st ever battery pack, and I've chosen Headways to do it with. I have been running Ping type packs for the last year or so, and I've become somewhat dissatisfied them because of the effort level that it takes to repair a pack when/if a cell or cell group goes bad. I know that for some it's no big deal to unwrap the pack, un-solder a bunch of little pcb connector boards, remove the delicate tabs, and then fit a cell into the middle of a pack... etc etc...
I have been wanting to run packs that I can easily repair if needed, without having to jump through hoops to do it. I've settled on Headways for several reasons. They are light weight, easy to work with, and have a great C rate. My first pack build will be an 8s 10ah string, and should end up weighing just under 5 lbs. I like using packs that are 24v because I can carry one on each side of the bike for better balance.
I started a thread in the "Wanted" section looking for Headway cells, but all in all the result was not that good. So, I went looking for a company in China
that had what I consider to be a good price, good selection, and more important, had a sales rep who was responsive and seems like he really cares about customer service. His English is very good also, which makes for easier communication.
Now right from the gate, I must say that I am not yet ready to share my source with all you great members just yet. The reason is that there are still a few
procedures that this company and the sales rep need to iron out before I can feel confident enough to say to you all " Hey, this is a GREAT place to get your Headways!" By that I mean this: The actual website I ordered from does not update their Customer Account section. Every time I logged in to see the progress of my order, it would only say " Processing" . Personally I would rather it provide more information, like "order in warehouse for packing" or "order packed and waiting for shipping" or just anything that lets someone know what the progress of their order is. Not just "Processing". It stayed that way until
yesterday when the package got delivered.
Another thing the sales rep said he would like to work out better for us USA customers is the way they do their shipping. He said that their current way of doing things is to charge the shipping fee at the time the customer places the order. Nothing unusual about that to my way of thinking. But then after that, and what I think he is working to streamline, is the actual way this company ships. They have a Shipping Agent located in Hong Kong that sort of acts like a broker, in that his job is to find the cheapest way to ship the package to the US. So, the company sends my package to the Agent, which then finds a company to ship to the US. Personally I find this to be surprising, because I have bought many things from China, and never has any company said that they do shipping like that. The really big problem was that I don't think the Shipping Agent communicates well with the Sales Rep, because I had the package in hand about 5 hours before my sales rep sent me an email with the tracking number. LOL
So, all in all there are only a couple of things that this company needs to address before I believe they will be a very good source of Headway cells. Of course, they have available other form factors of Lithium cells also, but I only have experience with the Headways from them. Matter of fact, this company sells many chargers, cells, and other goodies that are to me, at a great price. What I am going to do is give the sales rep a couple of days to work on those small issues stated above, and then I will be placing another, larger order with him. If that whole process goes better and smoother, then I will have full confidence to be able to share with you all who the company is. I actually checked with a prominent member of this board before I placed my first order, asking if he knew of this sales rep, but the member had never heard of him before. From all I see on the website, this is a new company because my order# was 6.
I think this company has great prices. They were $17 each for the 38120S cells, of which I kept this first order small at only 9 of them (one for a spare). I realize that $17 each is nothing to get too excited about, except for the kicker.... For each cell purchased, you get a free buss bar and a free plastic building block included. Now that sweetens the pot for me, and was the deciding factor in me ordering a test shipment from them. So, 9 cells at $17 each and a total shipping fee of $56. I don't think that's too bad!
My 1st shipment of Headway cells arrived yesterday from China. I ordered and paid for the cells on the 15th, and got them yesterday - 13 days total. When the package actually got to the shipping agent and he gave it to UPS, the time from Hong Kong to my home in the US was only 24 hours. Don't know how they did that for only $56, but I'm not going to complain!
OK, so I'm ready to open the package, and the first thing I notice is this large warning label on the box. Check out what is says:
I swear I remember reading something about UPS won't ship dangerous lithium batteries or something like that, but there it is in huge letters that can't be missed about the dangers of the contents. But anyway, it got shipped and delivered, so maybe policies have changed.
I open the top of the box, and see this:
I was impressed with the packing and the overall condition of the box when it got to me. I have had packages from Ping that were just beat to crap by the time I got them.
I peel back the first layer of padding, and see this:
Oh yeah, I like blue!! :wink:
Under the first layer, was this:
They could have packed the building blocks a bit better, because as you can see in the photo, one of the little legs snapped during shipping. No biggie this time for me, because I will not be using them anyway. The buss bars were wrapped up good, I just unwrapped them for the photo. They weren't loose like that for the shipping. :lol:
Each cell was exactly 3.3v when they arrived. So, at this point, I'm going to put a single cell charger on each of them to bring them up to aprox 3.65v and see if any of them are going to be runts or anything. I'd like to get a CBA to test them with, and it might happen if I can get a CBA-I to work with Win7. I posted another thread about that, tho.
So, that's where things are at for now. I'm very much looking forward to placing another larger order to see if things improve as to notifications and such as that. Then I can give back to all you members who have helped me, by sharing another source for Headways, Thunderskys, controllers, and other goodies.
I'll update this thread when I start assembly of the pack. If anyone has any pointers for a 1st time Headway builder, bring 'em on!! :lol:
TJG
I have been wanting to run packs that I can easily repair if needed, without having to jump through hoops to do it. I've settled on Headways for several reasons. They are light weight, easy to work with, and have a great C rate. My first pack build will be an 8s 10ah string, and should end up weighing just under 5 lbs. I like using packs that are 24v because I can carry one on each side of the bike for better balance.
I started a thread in the "Wanted" section looking for Headway cells, but all in all the result was not that good. So, I went looking for a company in China
that had what I consider to be a good price, good selection, and more important, had a sales rep who was responsive and seems like he really cares about customer service. His English is very good also, which makes for easier communication.
Now right from the gate, I must say that I am not yet ready to share my source with all you great members just yet. The reason is that there are still a few
procedures that this company and the sales rep need to iron out before I can feel confident enough to say to you all " Hey, this is a GREAT place to get your Headways!" By that I mean this: The actual website I ordered from does not update their Customer Account section. Every time I logged in to see the progress of my order, it would only say " Processing" . Personally I would rather it provide more information, like "order in warehouse for packing" or "order packed and waiting for shipping" or just anything that lets someone know what the progress of their order is. Not just "Processing". It stayed that way until
yesterday when the package got delivered.
Another thing the sales rep said he would like to work out better for us USA customers is the way they do their shipping. He said that their current way of doing things is to charge the shipping fee at the time the customer places the order. Nothing unusual about that to my way of thinking. But then after that, and what I think he is working to streamline, is the actual way this company ships. They have a Shipping Agent located in Hong Kong that sort of acts like a broker, in that his job is to find the cheapest way to ship the package to the US. So, the company sends my package to the Agent, which then finds a company to ship to the US. Personally I find this to be surprising, because I have bought many things from China, and never has any company said that they do shipping like that. The really big problem was that I don't think the Shipping Agent communicates well with the Sales Rep, because I had the package in hand about 5 hours before my sales rep sent me an email with the tracking number. LOL
So, all in all there are only a couple of things that this company needs to address before I believe they will be a very good source of Headway cells. Of course, they have available other form factors of Lithium cells also, but I only have experience with the Headways from them. Matter of fact, this company sells many chargers, cells, and other goodies that are to me, at a great price. What I am going to do is give the sales rep a couple of days to work on those small issues stated above, and then I will be placing another, larger order with him. If that whole process goes better and smoother, then I will have full confidence to be able to share with you all who the company is. I actually checked with a prominent member of this board before I placed my first order, asking if he knew of this sales rep, but the member had never heard of him before. From all I see on the website, this is a new company because my order# was 6.
I think this company has great prices. They were $17 each for the 38120S cells, of which I kept this first order small at only 9 of them (one for a spare). I realize that $17 each is nothing to get too excited about, except for the kicker.... For each cell purchased, you get a free buss bar and a free plastic building block included. Now that sweetens the pot for me, and was the deciding factor in me ordering a test shipment from them. So, 9 cells at $17 each and a total shipping fee of $56. I don't think that's too bad!
My 1st shipment of Headway cells arrived yesterday from China. I ordered and paid for the cells on the 15th, and got them yesterday - 13 days total. When the package actually got to the shipping agent and he gave it to UPS, the time from Hong Kong to my home in the US was only 24 hours. Don't know how they did that for only $56, but I'm not going to complain!
OK, so I'm ready to open the package, and the first thing I notice is this large warning label on the box. Check out what is says:

I swear I remember reading something about UPS won't ship dangerous lithium batteries or something like that, but there it is in huge letters that can't be missed about the dangers of the contents. But anyway, it got shipped and delivered, so maybe policies have changed.
I open the top of the box, and see this:

I was impressed with the packing and the overall condition of the box when it got to me. I have had packages from Ping that were just beat to crap by the time I got them.
I peel back the first layer of padding, and see this:

Oh yeah, I like blue!! :wink:
Under the first layer, was this:

They could have packed the building blocks a bit better, because as you can see in the photo, one of the little legs snapped during shipping. No biggie this time for me, because I will not be using them anyway. The buss bars were wrapped up good, I just unwrapped them for the photo. They weren't loose like that for the shipping. :lol:
Each cell was exactly 3.3v when they arrived. So, at this point, I'm going to put a single cell charger on each of them to bring them up to aprox 3.65v and see if any of them are going to be runts or anything. I'd like to get a CBA to test them with, and it might happen if I can get a CBA-I to work with Win7. I posted another thread about that, tho.
So, that's where things are at for now. I'm very much looking forward to placing another larger order to see if things improve as to notifications and such as that. Then I can give back to all you members who have helped me, by sharing another source for Headways, Thunderskys, controllers, and other goodies.
I'll update this thread when I start assembly of the pack. If anyone has any pointers for a 1st time Headway builder, bring 'em on!! :lol:
TJG