I received a 16S, 45A BMS from eCity. Shipping took a little longer than I expected and they forgot to get a tracking number. However, the BMS was packaged well and looks fine. Jack and Mandy were responsive to my questions - including one for a connection diagram. I've included their response below. It may be helpful for your 36V pack as well.
Still, 13 connections (in addition to B-, I assume) for a 12 cell pack? You may want to email them for an explanation.
Eric
The attachment is the connection diagram.
Please keep the order below to install(It is very important to install in sequence!).
1. B- to battery pack- with a big copper wire.
2. C- to charger- with a big copper wire.
3. Cell1 negative have connected to B- by step1.
4. #1 to cell2 negative(same position cell1 positive)
5. #2 to cell3 negative.
6. ...
7. #15 to cell16 negative.
8. #16 to cell16 positive.
9. Battery pack+ is output of whole battery pack and charger positive. Charger negative is C- on BMS board.
10. The whole battery pack negative output is P- on BMS board.
Note: The output is battery pack positive(on battery cells) and P-(on BMS Board).
The input(charging) is battery positive(on battery cells) and C-(on BMS Board)
#1-#15 should be wired to cells #2(negative) to cells #16(negative).
#16 should be wired to cell #16 positive.