My mistake was going to the wrong bike shop. I just happened to be a few doors down eating and stopped in to talk, then let them take the wheel.
I don't have confidence in them. I should have gone to where I always go: Trek. Those guys are so cool and meticulous (from my experience....I don't want to discount the other shop, but it's just not the place for me). The guys at Trek in my town are super friendly, and there's not a bike snob among them, even though some are really serious riders. They don't care if you're a little girl or an old man. They are very welcoming and accommodating. At the other place I feel like an intruder and an annoying noob.
So I went up to Trek today and they helped me out (free of charge) and I'm in good shape. They also tightened up the brakes, etc., and then I took it out and got it to top out at 28.7 mph on the flats. Not bad.
It's all set for my daily commute (which starts in nine days). The only thing left to do is continue to paint every square inch of it black. I even painted the spokes, the new bell, the brake handles...everything. I don't ride with cars (bike path only) so visibility isn't an issue. Plus I have a headlight and tail light for riding in darker situations, so in the meantime I'm painting it black, top to bottom. The only thing that won't be black is the side of each rim (from the brakes). I did a test patch of paint there, and the brakes tear it right off. Nothing I can do there, but that's okay.
I'm really looking forward to commuting, because it'll be as fast or faster than my car, the weather will be good for a long time, and it's very stress-relieving to ride to and from work.