Need help with Nine Continents Kit Problem

[eehlert]

Let me start by saying I'm not technical. I just love e-bikes. So I have this new Nine Continent brushless hub motor kit from ebikes.ca and crashed it today. And now, the motor 'stutters', or in some cases has a dead spot and has no torque. I've checked the connectors between the controller and the hub motor, and the yellow hall effect sensor wire looks like a few threads are broken as it enters into the back of the connector, coming from the hub motor. There is no other visible damage to the connectors, cables, controllers etc. Could a broken hall sensor wire be the cause of the problem, or possibly could it be that I fried a hall effect sensor as described by this guy:

http://www.instructables.com/id/Electric-Bike-Hub-Motor---How-to-Replace-a-Hall-ef/

I would try testing it using my multimeter based on other youtube videos I've seen, but I'm concerned I might get a false reading from the partly broken wire. Frankly because I'm more interested in getting back on the road than saving money (I use my bike to get to work during the summer), if anyone lives in the Denver area and thinks they can help me repair it, I'd be willing to pay a good price - let's say $100. Let me know if anyone's interested.

 

[dogman dan]

You can pinch a halls wire where it goes into the hub in a crash pretty easy. The most typical problem is the connectors backing out of the housings though.

You could be having a similar problem with the phase wire connector too.

 

[john7700]

In proper twelve step tradition I'll point you to some stuff I've been going
through with my new and first 9C kit.

For broken yellow wire see this thread for a little commiseration on broken phase wire at the connector.
Mine was yellow also http://endless-sphere.com/forums/viewtopic.php?f=3&t=28762

And this one for damage at the axle outlet. http://endless-sphere.com/forums/viewtopic.php?f=3&t=28650

Best of luck!

John