Why on earth would I cut a loss of $2500 CDN? The Bike itself is excellent for me as a 6' 3" rider at 260lbs. It's an excellent battery and all I need to do is maybe throw in a BB Torque Sensor that is compatible with the new Display and Controller. The rest is virtually a no brainer for connectivity. At least that is what it sounds like to me from what I am interpreting?
Obviously so far nobody here has any experience with these Mokwheel Basalts. Evidently you found tons of posts somewhere from happy owners? None ever had a similar problem to yours? I don't feel sorry for you but have you tried posting your problem to those tons of other Mokwheel Basalt owners you found? Maybe one of them has experienced similar and has a solution for you? Or possibly found a way for better support that could be of use to you? Why should it matter if you are in Canada or US? Actually many of us here in the US are envious of you in Canada because you don't get hit with the high customs fees for the (high quality) Grintech merchandise! (BC-based).Yeah..... I cant believe that the info on these motors is not published somewhere? They have sold a ton of these Mokwheel Basalt in the US and tons of group posts about how many miles these happy owners have put on them. I'm just not one of the lucky ones I guess being Canadian and all. Go ahead.... tell me how sorry you are for me
This doesn't make sense to me. Perhaps we should presume the brake switches are NC? If so, then disconnecting them would cause your no power condition. Do you have a multimeter you could use to test the brake switches?
The Mokwheel groups are not Technical at all. I posted a poll and although it was not a very accurate representation dues to the nature of why people come to these groups, it showed 71% of owners were happy. The rest like me had problems getting support and or parts.
That's the problem. There aren't any after market controllers with torque sensor inputs that I know about. You can go to Grin at ebikes.ca in Vancouver/ They sell a torque sensor and a display unit that can convert the torque sensor signal to a throttle voltage. Then you pipe that into your typical controller. It might work with the Mokwheel sensor. If not, you buy a torque sensing bottom nracket. You're looking at about $250 USD. I think it's better to get the more compact Mokwheel package working,
Sorry about the confusion. What I am trying to say is that brief activation of the brake circuit removes error displayed for a few seconds. Testing operations during that brief period before the error returns, I was able to prove that headlight, horn, brake light and motor actually do work. When it first happened I was able to engage the motor for about 3-4 seconds before the error returned and cut power. I kept activating brake circuit to briefly resume operation for that short period to help get me home.
Query them to find out when the parts are due to arrive (tracking info?). Document with them when the problem started and request assurance that the issue will be solved before warrantee is up. Or get it extended.
I did clearly report the issue and sent them a video. They determined it to be “Code Table” (Display module). They just told me on Friday that they are shipping the part soon
Well I may have found my issue but no way to tell for sure without cutting my cable and I do not want to do that. While performing continuity testing from Handlebar harness to Controller, I found a pinout from 3 wire display cable that was unaccounted for at controller. I have 10 pins at controller and all are accounted for except 1, could it be unused at both ends?
There is no wire dangling. I disconnected all cables at handlebars and tested continuity to the disconnect at the controller. There is one that does not have any continuity but it may be unused, I don't know.
