I'd double check the voltage with an actual multi meter. The voltage will drop when plugged in and even more with the key on. On my controller the voltage is accurate so I'd trust it. Also the 60% is just the state of charge out of whatever the maximum voltage the controller can handle. For instance if your controller can handle 80v and you plug a 40v battery it would say 50% in the app.
I may be wrong but the black or ground should go to your ignition switch so the meter comes on with the key. Again check the actual voltage with a real multi meter and the voltage display itself has a screw on the back to adjust to the right voltage. Do not rely on that meter to be accurate without testing first. I've received some more than 5v off before proper adjustment. I hope this helps