CMo44
100 mW
I bought a conversion kit from e-bikeling 5 years ago. It has worked great apart from one intermittent issue that I've lived with for approx 3-4 years.
What happens is: the motor will just cut out at times when the battery is low - prob under 30%. That is a guess bc I don't have a cycle analyst - I went with the cheap option that is just 4 LEDs that show battery level and then another two for power on and low/med/hi power option. So I say 30% bc it has 2/4 LEDs, but that level is NEVER ACTUALLY 50%. It's basically low at that level.
I used to only have a thumb throttle to kick in the motor, but I put on the cadence sensor a year ago as well.
So, when the battery is lowish (OR sometimes this happens when its coldish out and the battery is full or nearly - I live in LA so never freezing) the motor will kick in, but just for a second or two and then cut out. It will repeatedly do this. It will also occasionally just power off the "not-an-analyst" and the battery. In that case I sometimes have to power cycle the batt multiple times to get it to stop doing this. But it's mostly just a repeated power cut. It gets very frustrating, esp bc it is showing 2/4 batt level but just doesn't have the juice.
*THE ONLY FIX / workaround I've found has been to put the power level up to medium or high (usually running in low to save battery). This tends to send the amount of juice that keeps it from cutting out until it gets VERY low. I don't know enough to explain why this works.
What do you think the issue is and what is the easiest way to diagnose?
Keep in mind that they were nice enough to send me a new controller when I asked them about it since it was within a year of purchase and they thought it would be the culprit from my description. Unfortunately that did not stop the problem. Then I bought a spare battery via Amazon (which we know are not cheap), wondering if that would solve it if it was a voltage problem or something. That did not stop it either.
That would leave the "analyst" and then hub motor itself as parts that have not been replaced. Would getting an actual analyst help me diagnose? It would tell me more about the battery level and voltage/stats but if the power is just cutting IDK if it would show anything prior to that.
What happens is: the motor will just cut out at times when the battery is low - prob under 30%. That is a guess bc I don't have a cycle analyst - I went with the cheap option that is just 4 LEDs that show battery level and then another two for power on and low/med/hi power option. So I say 30% bc it has 2/4 LEDs, but that level is NEVER ACTUALLY 50%. It's basically low at that level.
I used to only have a thumb throttle to kick in the motor, but I put on the cadence sensor a year ago as well.
So, when the battery is lowish (OR sometimes this happens when its coldish out and the battery is full or nearly - I live in LA so never freezing) the motor will kick in, but just for a second or two and then cut out. It will repeatedly do this. It will also occasionally just power off the "not-an-analyst" and the battery. In that case I sometimes have to power cycle the batt multiple times to get it to stop doing this. But it's mostly just a repeated power cut. It gets very frustrating, esp bc it is showing 2/4 batt level but just doesn't have the juice.
*THE ONLY FIX / workaround I've found has been to put the power level up to medium or high (usually running in low to save battery). This tends to send the amount of juice that keeps it from cutting out until it gets VERY low. I don't know enough to explain why this works.
What do you think the issue is and what is the easiest way to diagnose?
Keep in mind that they were nice enough to send me a new controller when I asked them about it since it was within a year of purchase and they thought it would be the culprit from my description. Unfortunately that did not stop the problem. Then I bought a spare battery via Amazon (which we know are not cheap), wondering if that would solve it if it was a voltage problem or something. That did not stop it either.
That would leave the "analyst" and then hub motor itself as parts that have not been replaced. Would getting an actual analyst help me diagnose? It would tell me more about the battery level and voltage/stats but if the power is just cutting IDK if it would show anything prior to that.