oatnet
1 MW
I got a call today, from a guy with an Indian accent so thick that I could barely understand him.
He said he was from Microsoft, and that they were getting messages from my computer saying it was infected. Obvious scam, but I decided to play along and see where it led to; plus it gave me chances to frustrate the scammer by playing dumb and misinterpreting things.
"What do you use this computer for?" he asked.
"Financial Data" I lied. This news excited him, his voice went up about an octave, and he started talking faster.
"OK Sir Let me ask you to do one thing..." He prefaced every step of his instructions with that "one thing" phrase.
First he asked me if I saw the Windows flag (!) in the bottom left corner of my computer. Then he carefully spelled out "evenDvwr"-- "E like Edverd..." I knew he was looking for evenTvwr, so I asked him to spell it again, and read 'evenDvwr' back to him, and he definintely was asking for 'evenDvwr' not 'evenTvwr.' I wasn't going to educate him, but I typed in eventvwr instead to move things along.
Once there, he directed me into the Application logs, and asked me if I saw any errors. There weren't any on the first page, I told him so, and he asked me to scroll down. I told him I saw a few errors, he had me keep scrolling down.
"Do you see more than 10 errors?" He asked,
"Yes," I replied.
"That is because your computer is infected with a virus, which is why it is sending us messages."
"Oh my!' I replied, blithly.
"What?", he said, baffled by colloquial english.
"Gernetz Frishhle." I said, in perfect gibberish.
"What?" he said frantically.
"Aslbleeb vernish?" in gibberish, with a steelworker accent.
"Hello?"
"OK" I said. It took him a few moments to get the conversation back on track.
"How do you connect to the internet?"
"Internet? What is that?" I said, playing really dumb. We went back and forth on this a few times until he tried a new tack:
"How do you send mail?"
"I put a stamp on it and drop it in the mailbox."
"Sir, can I ask you to do one thing, please hold on?"
He went away for a few minutes, and a new guy, claiming the title of supervisor, came on the line. He spoke better english, but had the same "Let me ask you to do one thing" tic. He went through most of the same script. "windows Flag" and all. When we got through the event viewer part, he said, "Those errors meant that your PC could be crashed on (sic) at any moment, it is very dangerous."
He asked me to open the "run" box again, and asked me to type in AMMYY(dot)com - a well-documented scamSite. I played dumb while pretending to try to access AMMYY, and strung it out as long as I could, managing to get the call timer past 15 minutes. Finally, I was bored enough to give him the bad news.
"I forgot to tell you, but I have been a computer professional for 28 years."
"Oh..?"
"I knew this was the scam from the moment I answered the phone. I have been just playing along, trying to waste as much of your time as I possibly can."
"{long stream of Angry Gibberish} What are you doing? {More Angry Gibberish}"
"You are a Thief, and a Liar, and a Scammer, so I am trying to waste as much of your time as I can," I said.
"{Angry Gibberish}This is no joke, this is serious business {More Angry Gibberish}"
I laughed into the phone, long hard and spitefully. I thought that would make him hang up, but he was still there when I ran out of breath, probably gearing up a reply - so I hung up the phone, and let him stew on it.
I wish I had thought to record it. :lol:
He said he was from Microsoft, and that they were getting messages from my computer saying it was infected. Obvious scam, but I decided to play along and see where it led to; plus it gave me chances to frustrate the scammer by playing dumb and misinterpreting things.
"What do you use this computer for?" he asked.
"Financial Data" I lied. This news excited him, his voice went up about an octave, and he started talking faster.
"OK Sir Let me ask you to do one thing..." He prefaced every step of his instructions with that "one thing" phrase.
First he asked me if I saw the Windows flag (!) in the bottom left corner of my computer. Then he carefully spelled out "evenDvwr"-- "E like Edverd..." I knew he was looking for evenTvwr, so I asked him to spell it again, and read 'evenDvwr' back to him, and he definintely was asking for 'evenDvwr' not 'evenTvwr.' I wasn't going to educate him, but I typed in eventvwr instead to move things along.
Once there, he directed me into the Application logs, and asked me if I saw any errors. There weren't any on the first page, I told him so, and he asked me to scroll down. I told him I saw a few errors, he had me keep scrolling down.
"Do you see more than 10 errors?" He asked,
"Yes," I replied.
"That is because your computer is infected with a virus, which is why it is sending us messages."
"Oh my!' I replied, blithly.
"What?", he said, baffled by colloquial english.
"Gernetz Frishhle." I said, in perfect gibberish.
"What?" he said frantically.
"Aslbleeb vernish?" in gibberish, with a steelworker accent.
"Hello?"
"OK" I said. It took him a few moments to get the conversation back on track.
"How do you connect to the internet?"
"Internet? What is that?" I said, playing really dumb. We went back and forth on this a few times until he tried a new tack:
"How do you send mail?"
"I put a stamp on it and drop it in the mailbox."
"Sir, can I ask you to do one thing, please hold on?"
He went away for a few minutes, and a new guy, claiming the title of supervisor, came on the line. He spoke better english, but had the same "Let me ask you to do one thing" tic. He went through most of the same script. "windows Flag" and all. When we got through the event viewer part, he said, "Those errors meant that your PC could be crashed on (sic) at any moment, it is very dangerous."
He asked me to open the "run" box again, and asked me to type in AMMYY(dot)com - a well-documented scamSite. I played dumb while pretending to try to access AMMYY, and strung it out as long as I could, managing to get the call timer past 15 minutes. Finally, I was bored enough to give him the bad news.
"I forgot to tell you, but I have been a computer professional for 28 years."
"Oh..?"
"I knew this was the scam from the moment I answered the phone. I have been just playing along, trying to waste as much of your time as I possibly can."
"{long stream of Angry Gibberish} What are you doing? {More Angry Gibberish}"
"You are a Thief, and a Liar, and a Scammer, so I am trying to waste as much of your time as I can," I said.

"{Angry Gibberish}This is no joke, this is serious business {More Angry Gibberish}"
I laughed into the phone, long hard and spitefully. I thought that would make him hang up, but he was still there when I ran out of breath, probably gearing up a reply - so I hung up the phone, and let him stew on it.

I wish I had thought to record it. :lol: