for wires could be a brushed motor, two power wires and a pair of temp sensors like a heinzmann. In that case, two of the wires would be substantially smaller than the power wires.
If it's a sensorless brushless controller, three wires would be for power, but the 4th one? Theres one I've never heard of. A temp sensor would need two wires. A ground wire?
The only other possibility I can think of is a brushed motor with two sets of wires and brushes, so it still runs if a set of brushes fails.
I'd look at the controller to see if anything is written on it that might explain. Like brushed controller vs brushless.
The problem can't be halls, if there were hall sensors in the motor, you'c have 5 sensor wires, and three power wires. I'd look for poor connections somewhere.
It's possible the motor got overheated and has damage inside from climbing too steep a hill.