Hi, I need to tighten this screw on the fame of my coswheel m20. I know for sure one side fits a 8mm or 5/16 allen key and the other side takes something larger than 10mm or 3/8 allen key which I don't have. The side that fits my allen key is way too hard to tighten as well i'm not sure if i'm turing it in the right direction. what I need to know is what tools do i used to tighten this properly?