Posted in another thread but I'll post here too, since a comment I made in your thread on ESFB with this same opening post LevLeon is what inspired Alan to insult, continue to lie to and gaslight me, and now blacklist me from his shop while editing his store policies after-the-fact just for me. :lol: Good riddance!
I'd already seen reports like yours of other ERT buys gone wrong, and a handful of reports where customers actually got what they ordered just several months later, so I suspected Alan's issues were intermittent supply chain problems. Since his custom display looks nice and would save me time implementing a more personalized system through the Cycle Analyst for my BAC8000, I thought, well, I'll give him a try and as much leeway as possible without allowing myself to get scammed-- I'm patient, and believe in second chances. I should have listened to the other horror stories. Alan has what looks like a cool display, but he is a narcissistic pathological liar without remorse.
In short, Alan lied to me about having inventory in stock before I ordered, then lied to me four times about when he'd ship my order. Never responded at his webshop email, I had to track him down on FB to get lied to. Finally I told him a month in advance I'd file a chargeback at the latest possible time but would be open to trying again when he has inventory in stock, who doesn't deserve a 5th chance. Well that date came and went too, so I filed a chargeback. Never heard back. When I later detailed this experience on ESFB in a thread of similar experiences, he commented there denying having ever made those promises to me and said all I had to do was message him, he's got everything in stock, and got upset at me for filing a chargeback like I had told him I would have to do a month in advance-- he had assured me I'd "get it way before then". When I posted logs showing that I was patient with him in our chats and had already tried messaging him repeatedly, he blacklisted me from his webshop out of pettiness, adding a new policy to the site just for me even as I offered to give him one more chance to redeem himself. Links to backups of his website are below showing this and our chats. His store policy now says, do not attempt to fail a claim or chargeback, even if we do not respond, please keep trying. We are extremely busy with development and order fulfillment. Once you file a dispute or chargeback, you will be permanently blocked/blacklisted from purchasing from us as well as all our distributors in the future. So think very carefully before you decide to do it. We have better things to do than scam your money.
Apparently not as this and other threads show I may never have gotten anything if I didn't bail at the latest possible time. Good riddance, and a good motivation to do the work to adapt a product that actually has customer support, an open-source and more reliable OLED design, the esteemed Justin Le's Cycle Analyst. All too happy to support Justin instead, be able to use a shunt as a couloumb-meter, and use hardware switch controls instead of a touchscreen.
Here's links to our chats in FB messenger, on ESFB, and cached pages of his webshop showing that he changed his policies just for me. I would have no hard feelings if he'd just be honest, or show even the tiniest bit of remorse instead of acting like I'm blessed to have the chance to be lied to and gaslit. How dare I mention he lied to me repeatedly in a thread of other people he lied repeatedly to, or be dissatisfied that I got nothing but lies for months instead of a product or any straight communication...
This guy is a snake. Worst buying experience of my life even before the gaslighting.
https://imgur.com/a/DAxraTY
https://imgur.com/a/dAKCMLq
https://imgur.com/a/MIXzDru
I'd already seen reports like yours of other ERT buys gone wrong, and a handful of reports where customers actually got what they ordered just several months later, so I suspected Alan's issues were intermittent supply chain problems. Since his custom display looks nice and would save me time implementing a more personalized system through the Cycle Analyst for my BAC8000, I thought, well, I'll give him a try and as much leeway as possible without allowing myself to get scammed-- I'm patient, and believe in second chances. I should have listened to the other horror stories. Alan has what looks like a cool display, but he is a narcissistic pathological liar without remorse.
In short, Alan lied to me about having inventory in stock before I ordered, then lied to me four times about when he'd ship my order. Never responded at his webshop email, I had to track him down on FB to get lied to. Finally I told him a month in advance I'd file a chargeback at the latest possible time but would be open to trying again when he has inventory in stock, who doesn't deserve a 5th chance. Well that date came and went too, so I filed a chargeback. Never heard back. When I later detailed this experience on ESFB in a thread of similar experiences, he commented there denying having ever made those promises to me and said all I had to do was message him, he's got everything in stock, and got upset at me for filing a chargeback like I had told him I would have to do a month in advance-- he had assured me I'd "get it way before then". When I posted logs showing that I was patient with him in our chats and had already tried messaging him repeatedly, he blacklisted me from his webshop out of pettiness, adding a new policy to the site just for me even as I offered to give him one more chance to redeem himself. Links to backups of his website are below showing this and our chats. His store policy now says, do not attempt to fail a claim or chargeback, even if we do not respond, please keep trying. We are extremely busy with development and order fulfillment. Once you file a dispute or chargeback, you will be permanently blocked/blacklisted from purchasing from us as well as all our distributors in the future. So think very carefully before you decide to do it. We have better things to do than scam your money.
Apparently not as this and other threads show I may never have gotten anything if I didn't bail at the latest possible time. Good riddance, and a good motivation to do the work to adapt a product that actually has customer support, an open-source and more reliable OLED design, the esteemed Justin Le's Cycle Analyst. All too happy to support Justin instead, be able to use a shunt as a couloumb-meter, and use hardware switch controls instead of a touchscreen.
Here's links to our chats in FB messenger, on ESFB, and cached pages of his webshop showing that he changed his policies just for me. I would have no hard feelings if he'd just be honest, or show even the tiniest bit of remorse instead of acting like I'm blessed to have the chance to be lied to and gaslit. How dare I mention he lied to me repeatedly in a thread of other people he lied repeatedly to, or be dissatisfied that I got nothing but lies for months instead of a product or any straight communication...
This guy is a snake. Worst buying experience of my life even before the gaslighting. https://imgur.com/a/DAxraTY
https://imgur.com/a/dAKCMLq
https://imgur.com/a/MIXzDru
