I had the pleasure of working on one of these today.
A local scooter firm imported 8 of them and they all seem to have the same problem - takes a charge, won't let you ride. You can fire things up and gently turn the wheel while it's charging, but if you go too hard it cuts out. I've had this happen before on a 1500 W e-max sport and it turned out the BMS was shagged. Anyway...
I checked the battery voltage with it turned off and not charging, and got about 40 V - it should be over 72 V! However, I plugged the charger in and measured 84V. Hmm. So then I held the multimeter on the pack negative (which is grounded to the chassis!

) and the positive while charging, and pulled the plug on the charger. The voltage dropped rapidly down to 35 V or so.
Figuring this could be charger capacitance I disconnected the battery leads completely and checked the voltage - 72 V and dropping, rapidly. Doesn't look good.
So I ponied up and dismantled the bike so I could finally reef the battery out. Man this is one solid piece of kit! I originally tried to pull it out from the top but it needed about 2 mm clearance. After several lumps of wood and some tyre levers weren't helping, I eventually conceded defeat and had to disconnect all of the cables and take the whole Sevcon controller out. Then the battery slid out through the gap at the back. I took the pack ends apart and this is what I found:
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Samsung 18650 cells in what look to be a 20s22p arrangement. Makes for a 40 Ah pack at 72 V. Bit heavy for under 3 kWh I thought...
Anyway, I checked the voltage at the cell tabs and it was spot on 84 V. Fully charged, waiting to go.
So it looks like the BMS isn't configured properly or something else is up somewhere between the last cell terminal and the controller. Anyone have any ideas?
Chris