Hello, I was hoping the fine people on this forum could help me diagnose my motor problems. I have contacted the seller but they haven't gotten back to me yet after sending my story and photos.
About a month ago I bought and installed a TSDZ2 on my bike. I flashed it with OSF after a few test runs and it worked great up till a few days ago, when it shut down mid journey. I stopped and tried to turn on the display again to see if it was my battery shutting down (I had ridden the bike to below cutoff voltage on a previous occasion but I charged it the night before so figured it might be a bad battery or w/e). The display turned back on without me having to reset the battery bms however, it did immediately give me a torque sensing error on the display for a second.
On closer inspection the casing was scorching hot, probably hot enough to burn my fingers if pressed long enough. So I figured it was overheated. So I turned off the assist and rode back the rest of the way, with the display turned on but without assist. When I got back home the casing was cool to the touch again. So I tried turning back on the assist to see if everything was fine. But alas everything was not fine and I haven't been able to get it running again ever since, no assist no throttle.
I did have one ride in heavy wind where it shut off mid ride, but the casing didnt feel hot. It did give me a torque sensing error. After resetting it gave me very little assist, no matter what assist level chosen for the rest of the ride to work that day. It also seemed less powerful the ride back home later that night. After that I had the suspicion it felt less powerful. But I figured it might just be me getting too used to the assist. After scouring the interwebs searching for similar problems from other people I think I the motor might have demagnetized from overheating.
TLDR my TSDZ2 motor has overheated and is perhaps demagnetized to the point it doesn't run at all anymore. It seems it doesn't engage/power the motor at all so more things or maybe different things are broken. The display works fine and the speed sensor works aswel. The plastic on top of the motor at the wire connections looks a bit molten and the black silicon seems to have softened again. Theres more (molten?) gunk that maybe came from the controller on/in the casing (see pics).
I generally never used any assist level above a 100% assist (level 2 in my case) for more than a couple minutes at time. Hardly ever used the throttle and when I did it was also never for prolonged periods. I generally rode at speeds around 32-35km/h on average. I kept the motor settings pretty standard I think (see screenshot of the configurator settings), so hopefully it wasn't my own fault it died
. Any thoughts/comments would be greatly appreciated.
Some pics :
About a month ago I bought and installed a TSDZ2 on my bike. I flashed it with OSF after a few test runs and it worked great up till a few days ago, when it shut down mid journey. I stopped and tried to turn on the display again to see if it was my battery shutting down (I had ridden the bike to below cutoff voltage on a previous occasion but I charged it the night before so figured it might be a bad battery or w/e). The display turned back on without me having to reset the battery bms however, it did immediately give me a torque sensing error on the display for a second.
On closer inspection the casing was scorching hot, probably hot enough to burn my fingers if pressed long enough. So I figured it was overheated. So I turned off the assist and rode back the rest of the way, with the display turned on but without assist. When I got back home the casing was cool to the touch again. So I tried turning back on the assist to see if everything was fine. But alas everything was not fine and I haven't been able to get it running again ever since, no assist no throttle.
I did have one ride in heavy wind where it shut off mid ride, but the casing didnt feel hot. It did give me a torque sensing error. After resetting it gave me very little assist, no matter what assist level chosen for the rest of the ride to work that day. It also seemed less powerful the ride back home later that night. After that I had the suspicion it felt less powerful. But I figured it might just be me getting too used to the assist. After scouring the interwebs searching for similar problems from other people I think I the motor might have demagnetized from overheating.
TLDR my TSDZ2 motor has overheated and is perhaps demagnetized to the point it doesn't run at all anymore. It seems it doesn't engage/power the motor at all so more things or maybe different things are broken. The display works fine and the speed sensor works aswel. The plastic on top of the motor at the wire connections looks a bit molten and the black silicon seems to have softened again. Theres more (molten?) gunk that maybe came from the controller on/in the casing (see pics).
I generally never used any assist level above a 100% assist (level 2 in my case) for more than a couple minutes at time. Hardly ever used the throttle and when I did it was also never for prolonged periods. I generally rode at speeds around 32-35km/h on average. I kept the motor settings pretty standard I think (see screenshot of the configurator settings), so hopefully it wasn't my own fault it died
Some pics :


