In the ongoing saga of the tube-popping rim, on Christmas Eve (it's summer down under) I was delivering Christmas presents and about halfway to my destination the front tyre just went pfff. Nothing out of the ordinary in road conditions, no bad-fitting lump (I followed the good advice given in this forum), it just gave up the ghost. I had to call the guy I was giving the present to and have him pick me up. Thankfully, the best pizza cafe on the island (real Italian) was nearby so we had a Christmas pizza and Peroni. Then came the panic-realisation that in about two hours New Zealand would shut down and not reopen for at least two weeks. Truly, everyone just closes the door until the first or second week of January, so forget buying anything other than food, fuel or summer holiday stuff.
So on getting home, I left a phone message and sent an email for Bruce O'Halloran at Adventure Cycles
http://www.adventure-auckland.co.nz/adventurecycles/about_studio.html in Auckland, asking if he had a thorn-proof 700c inner tube and if so, if he could drop it off at the ferry terminal. Next day, Christmas Day, I get a call from a bloke who says this fellow came up to him at the ferry terminal and asked if he would take a package over to the island and ring me. He gave me the address of his house, saying it would be in the mailbox. When I went over to Bruce's shop after the holidays to pay him, he said he got to the terminal and saw that the ticket office was closed, so he picked a stranger out of the crowd... that's another reason why I love living in New Zealand. But I digress...
When I pulled off the old (err... 3-day old) tube I found the rim had put a very small hole in it even though I had rim-protecting tape around it. When I stopped by to pay Bruce this week, he explained that it was likely the Chinese rim has some slight metal sticking up from where they drilled the holes. The new thorn-proof inner tube is tough as nails, and I expect it should put up with the rim until I replace it... soon.
At this point, I have given the vendor the opportunity to make good on the complaints and he has done nothing other to say he has never had a complaint like this before and the rim must have been damaged in shipping (the box was fine and it was well packed). So, as promised, I will disclose who.
I bought the Cute100F kit from Steven Deng
http://elifebike.com, a Chinese vendor, who I think broke away from BMS battery and set up his own business. Despite his poor English, he does try harder than BMS, but is still is in the Caveat Emptor class of Chinese vendors. I doubt he inspects his products before he sends them, and returns to China are impractical, so as long as there are virgin buyers, he will remain in business. For the price of a meal for two including wine (US$110 plus shipping) you get a complete ebike kit (sans battery) and everything you need is in the box. If you buy from him, be sure to purchase all the accessories you need, because the shipping is expensive for the minimum order, but not much more for the extra stuff.
The bad news is
- the rim: out of round, not trued, not the same 700c as the 700c it replaced (its a bit smaller) and it pops innertubes (2)
- the motor: very loud under load (despite using the "learn" connection). I mean really loud, obnoxiously loud. Perhaps amplified by the wooden carrier tray.
- the motor or the controller: under-powered going up our NZ hills (yeah, they are short but steep)
- the disk brake kit: It fit the motor (that's good), but the screws sent with it were too long. With the disk properly screwed in the motor would not turn. I ended up removing them and tossing the disk kit aside; the calliper brakes are good enough
- installation: Not so much bad news, but a caution. The controller comes with its connectors installed, and Steven provides some good instruction sheets on his web site, but if you do not know how to carefully figure out what is what and how to solder best to take it to a professional. I used a label machine to label each wire before I began and managed not to mess it up, but it's not easy for the inexperienced. It ain't plug-and-play. The benefit of not having pre-soldered connectors on both ends is that you get to cut the wires to size. With Paul - Cell Man's kit the connectors come plug-and-play, but this means possibly having longer wires than necessary or clipping them and installing joint-connectors. I prefer Paul's approach.
- shipping: Deng advertised DHL as the cheapest, which I selected. I then got an email from him saying that DHL won't work and I had to send extra money. I called him twice on his cell phone, but his Chinglish is so bad that I could not comprehend what he was saying (I was trying to get the tracking information). It took him two weeks to get the stuff shipped, which sort of defeats the purpose of fast shipping. I am unclear if this was bait and switch, because exactly the same thing happened with BMS Battery who took three weeks to ship out the 36v 8.8 amp "bottle battery" they offer (which is fantastic, fits on the bottle holder and looks great). It may be that DHL just pulled the plug. The EMS tracking info is somewhat unreliable, but in the end the kit arrived.
The good news is:
- the motor: the size (front) is great and the silver finish looks OEM, hard to tell it is an e-bike
- the accessories (brake handles, thumb throttle, controller) all work fine
- the online documentation: Steven has some pdfs and jpgs that show how to wire common controllers... and they are in English
- His prices are amazingly cheap, and yes, the kit he sent me does work. As long as the hills are not too steep (and some of mine are), what he sold me works.
As noted, I bought the battery ($199) from BMS Battery. In part it was because Steven did not offer that design, but also because I wanted to compare the three different Chinese vendors (the 3rd being Cell Man from whom I had bought a MAC Torque kit before he went on holiday in December). The BMS service was inexcusably bad. In my day job, we do business in China (domestic) and the Chinese expect goods they order to arrive at their home within three days of placing the order. BMS took three weeks to get the package to EMS. During the shopping part I asked some questions and it was clear that their English is so weak that one will get little more than what the web site provides.
What's next?
I am writing Cell Man (Paul) to get advice on his Mxus or Mac 350 front motor and matching controller plus some proper gauge spokes, and I will order what he recommends. I will have it put on the original rim that came with the bike, so I know I will have matching rim and tyre and no rim issues (aside from the issue with Steven's rim, what BMS, Deng and Paul ship is what they carry - unlikely to match what came with the bike - as can be seen in the photo below). I also will try the half-throttle grip, although I am beginning to appreciate the benefits of pedalec... among other things you can use your right hand to signal a turn (we drive on the left side of the road in NZ) while still applying power.
I would have bought from Paul in the first place, but it was the month he closed for vacation. His prices are slightly higher, but he says his motors are in a class above the Cute motors... and I reckon the savings on slow shipping evens it out. And even the slow shipping is a relative concept... he gets them in the mail within 48 hours, so even though slow-post may take longer for delivery, the time between order and arrival is probably the same as the more expensive fast shipping of BMS.
I already have the bottle battery, but I am encouraging Paul to offer it as part of his portfolio. As can be seen in the photograph, it does not look like a chunky battery. It is a breeze to install and it has an on-off switch on the bottom. It is lockable and removable, although I don't park in places where I need to worry, so I leave it in place. At present it is offered in 36v 8.8 amps, which is on the small end of the scale, but it suits my needs. Paul being a battery guru may figure out how to increase its capacity in Ah or volts within the same-sized case - here's hoping.