BMSBattery/ECityPower Experience
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Sunder
10 MW
The Stig said:
No, that's the key thing - if you are defrauded through paypal, you lose all of your card's protection, and are at the "mercy" of the PayPal dispute process. Your only recourse is to close the account but you still have to pay the defrauded amount.
Think of it this way - PayPal needs merchants to survive - they need as many websites as possible to use their payment system to grow, so in a dispute they tend to side with merchants. With a credit card, the bank makes money off each transaction and interest on the credit card, so they need card holders. in a dispute, they tend to side with card holders. Of course, in both cases, where there's obvious fraud involved, they'd do the right thing, but in less clear cases, they favour who they make money off.
sacko
10 kW
sacko said:**touchwood no letter from Fedex as of yet for customs duty
Doh.. Spoke to soon. Only £18 though all together
TheBeastie
1 MW
PayPal takes a pretty mean cut in AUD/USD conversion. I made my payment when the 1.00 AUD bought 1.05 USD.
After paying for my stuff, the total cost was the same amount between AUS or USD, in other words PayPal took roughly 5% of the money for them selfs in the "exchange" costs.
Back then technically if PayPal were fair I should be getting a 5% discount because the AUD was worth more then the USD.
Now that the AUD has fallen all the way back to 96cents to 1 USD will be interesting to see what the exchange costs are now.
After paying for my stuff, the total cost was the same amount between AUS or USD, in other words PayPal took roughly 5% of the money for them selfs in the "exchange" costs.
Back then technically if PayPal were fair I should be getting a 5% discount because the AUD was worth more then the USD.
Now that the AUD has fallen all the way back to 96cents to 1 USD will be interesting to see what the exchange costs are now.
MAGICPIE3FOCUSPOWER
10 kW
They want to charge more then 30 usd for a pair of torque arms.
This because of shipping with tracking option.
So I have asked for for envelope shipping with tracking but this option is not possible.
Conclusion.......
This because of shipping with tracking option.
So I have asked for for envelope shipping with tracking but this option is not possible.
Conclusion.......
alsmith
100 kW
MAGICPIE3FOCUSPOWER said:They want to charge more then 30 usd for a pair of torque arms.
This because of shipping with tracking option.
So I have asked for for envelope shipping with tracking but this option is not possible.
Conclusion.......
Avoid Fedex, UPS and DHL, they are most likely to levy the customs charge and their fee. I've never been charged when using the others. I usually try and use EUEXP, usually among the lowest charge and tracking a bit wayward with the local delivery farmed out to a local agent for my area, but never had any problems with them.
dnmun
1 PW
never heard of them. can you clue us in?
i just got a voltage regulator for a honda generator in a larger bubble pack that i think came through china post. it took 17 days. but at least it got here. china post has a bad reputation inside china too.
i just got a voltage regulator for a honda generator in a larger bubble pack that i think came through china post. it took 17 days. but at least it got here. china post has a bad reputation inside china too.
alsmith
100 kW
web search says Suitable for European main countries and regions, especially the clearance difficult countries, such as Italy and France. I think is is drop shipping. I think it's an offshoot of ChinaPost.
Found a bit more- seems to have links with a few shippers:
SFC Service Ltd.，as a logistics services provider recommended by many international famous e-commerce website,such as eBay,PayPal, Beltal, hc360, SFC is always dedicated to offering you excellent, effective, cost-effective international express and mailing service by integrating various advantageous resources and combining with many international famous express companies(egHL, UPS, FedEx, EMS), we launch our specified EUEXP, AUEXP, USPS3DR, MEEXP for your selection.
1.Taking advantage of the local freight resources in Europe, we expore our international express service - EUEXP.
1) Just need to pay as low as 20% of EMS issued price, you can enjoy an excellent service as EMS;
2) One off customs clearance in UK makes your customs clearance more easier;
3) Just takes 4 to 12 working days, we can deliver your packages to nearly 40 European countries;
4) Here you can save a lot of freight cost for your light packages, we charge with first 30g and additional 30g for the packages under 370g.
2.Cooperating with America Post, we undertake our international express service - USPS3DR
1)Experience fast delivery speed, it just takes mimimum 2 days to make your packages arrive your destination;
2)Generally, lots of express companies charge with first 500kg, while we charge with first 30g and additional 30g for the packages delivery;
3)Packages weight maximum is 32kg/piece(more 2kg than EMS);
4)Simple operation, you just need to affix address label printed from SFC system.
3.Making good use of the local freight resources in Australia, we expore our international express service - EUEXP.
1) Just need to pay as low as 30% of EMS issued price, you can enjoy an excellent service as EMS;
2) It just takes 3 to 6 working days to make your delivery to the hands of recepient;
3) We charge first 100g, additional 100g, specifically for the delivery of light packages.
4.Cooperating with local international express company in Middle east- ARAMEX, we launch our specified MEEXP that can deliver your packages to more 20 countries, such as Middle east, North Africa, South Africa.
1)The freight rates is as much as 40% issued price of EMS with no remote surcharge;
2)It just takes 4 to 7 working days to arrive in the hands of your recipient.
To inquire more information, please log in: http://www.sfcservice.com/
or our English website:www.sendfromchina.com/
Found a bit more- seems to have links with a few shippers:
SFC Service Ltd.，as a logistics services provider recommended by many international famous e-commerce website,such as eBay,PayPal, Beltal, hc360, SFC is always dedicated to offering you excellent, effective, cost-effective international express and mailing service by integrating various advantageous resources and combining with many international famous express companies(eg
HL, UPS, FedEx, EMS), we launch our specified EUEXP, AUEXP, USPS3DR, MEEXP for your selection. 1.Taking advantage of the local freight resources in Europe, we expore our international express service - EUEXP.
1) Just need to pay as low as 20% of EMS issued price, you can enjoy an excellent service as EMS;
2) One off customs clearance in UK makes your customs clearance more easier;
3) Just takes 4 to 12 working days, we can deliver your packages to nearly 40 European countries;
4) Here you can save a lot of freight cost for your light packages, we charge with first 30g and additional 30g for the packages under 370g.
2.Cooperating with America Post, we undertake our international express service - USPS3DR
1)Experience fast delivery speed, it just takes mimimum 2 days to make your packages arrive your destination;
2)Generally, lots of express companies charge with first 500kg, while we charge with first 30g and additional 30g for the packages delivery;
3)Packages weight maximum is 32kg/piece(more 2kg than EMS);
4)Simple operation, you just need to affix address label printed from SFC system.
3.Making good use of the local freight resources in Australia, we expore our international express service - EUEXP.
1) Just need to pay as low as 30% of EMS issued price, you can enjoy an excellent service as EMS;
2) It just takes 3 to 6 working days to make your delivery to the hands of recepient;
3) We charge first 100g, additional 100g, specifically for the delivery of light packages.
4.Cooperating with local international express company in Middle east- ARAMEX, we launch our specified MEEXP that can deliver your packages to more 20 countries, such as Middle east, North Africa, South Africa.
1)The freight rates is as much as 40% issued price of EMS with no remote surcharge;
2)It just takes 4 to 7 working days to arrive in the hands of your recipient.
To inquire more information, please log in: http://www.sfcservice.com/
or our English website:www.sendfromchina.com/
MAGICPIE3FOCUSPOWER
10 kW
I have use EUXP before but ut takes 25 days to arrive
While DHL just within a week
While DHL just within a week
alsmith
100 kW
My EUEXP orders always have been receicved in less than 2 weeks.
Are you sure the delay was EUEXP or slow despatch by BMSBattery? It's been known...........
Are you sure the delay was EUEXP or slow despatch by BMSBattery? It's been known...........
MAGICPIE3FOCUSPOWER
10 kW
Nope package was shipped in time.
But package will first delivered in UK and from UK to my country...
But EUEXP looks a good shipping copany!
But package will first delivered in UK and from UK to my country...
But EUEXP looks a good shipping copany!
merganser
10 mW
My order from BMS Battery arrived today so I'd like to share my experience of their customer service.
After reading the somewhat mixed reports of their customer service, I was wary of ordering from them but I couldn't find another vendor selling the 500W version of the Bafang CST motor, so I had little choice. I ordered a 500W CST motor built in to a wheel, some accessories and also a 500W BPM motor (not built in to a wheel).
When I placed the order on the 15th July, their website indicated that all items were in stock so I was expecting to receive the order within a couple of weeks. The delivery charge (to the UK) was pretty steep at $150. After placing the order the order status quickly changed from Payment Accepted to Testing (???) and remained stuck there for a couple of weeks. I emailed them to ask what the delay was, and was told the CST motor was out of stock, despite their website indicating that there was over 800 in stock!
Eventually the items were dispatched and I received them today (7th Aug), the actual shipping time was only 3 days (Fedex). Thankfully I wasn't hit with a last minute increase in shipping charges.
I have done a quick inspection of the goods but haven't yet verified that they are working, this is what I found:
- Everything ordered was present.
- The CST motor was built in to the correct size of RIM (I changed my mind after ordering, so they got that right).
- The supplied RIM seems OK
- The wheel build is not great, a couple of very loose spokes
- The wheel builder seems to have scratched the paint of the CST hub in a couple of places
- Someone has scribbled on the CST motor in marker pen (motor code I think)
- Instead of the BPM motor I ordered, I have received what looks like a cheap no-name copy of a BPM2
- The BPM motor has obviously been dropped, there is a dent on one side of the flange.
- The BPM motor was not supplied with torque washers or nuts (edit: found them lurking in another box)
I'm pretty annoyed about the BPM motor - it has no manufacturer name or brand stamped on it (the CST has 8FUN cast in to the hub), and it looks like a cheap copy of a BPM2. The hub is a dull silver rather than the polished alloy shown on Bafangs web site.
https://skydrive.live.com/redir?resid=414893CA8BCCE51E!608&authkey=!AORxb5t8aOHv0s0&v=3
https://skydrive.live.com/redir?resid=414893CA8BCCE51E!609&authkey=!AI29jYZ2oZIcIiE&v=3
I don't think the damage will prevent its use, but I suspect the hub casing will fail at some point. There is little point trying to return the BPM - it would no doubt cost more to post than it is worth even if BMS Battery would change it.
So overall, my experience of BMS Battery hasn't been great. Wouldn't use them again unless there was no choice.
After reading the somewhat mixed reports of their customer service, I was wary of ordering from them but I couldn't find another vendor selling the 500W version of the Bafang CST motor, so I had little choice. I ordered a 500W CST motor built in to a wheel, some accessories and also a 500W BPM motor (not built in to a wheel).
When I placed the order on the 15th July, their website indicated that all items were in stock so I was expecting to receive the order within a couple of weeks. The delivery charge (to the UK) was pretty steep at $150. After placing the order the order status quickly changed from Payment Accepted to Testing (???) and remained stuck there for a couple of weeks. I emailed them to ask what the delay was, and was told the CST motor was out of stock, despite their website indicating that there was over 800 in stock!
Eventually the items were dispatched and I received them today (7th Aug), the actual shipping time was only 3 days (Fedex). Thankfully I wasn't hit with a last minute increase in shipping charges.
I have done a quick inspection of the goods but haven't yet verified that they are working, this is what I found:
- Everything ordered was present.
- The CST motor was built in to the correct size of RIM (I changed my mind after ordering, so they got that right).
- The supplied RIM seems OK
- The wheel build is not great, a couple of very loose spokes
- The wheel builder seems to have scratched the paint of the CST hub in a couple of places
- Someone has scribbled on the CST motor in marker pen (motor code I think)
- Instead of the BPM motor I ordered, I have received what looks like a cheap no-name copy of a BPM2
- The BPM motor has obviously been dropped, there is a dent on one side of the flange.
- The BPM motor was not supplied with torque washers or nuts (edit: found them lurking in another box)
I'm pretty annoyed about the BPM motor - it has no manufacturer name or brand stamped on it (the CST has 8FUN cast in to the hub), and it looks like a cheap copy of a BPM2. The hub is a dull silver rather than the polished alloy shown on Bafangs web site.
https://skydrive.live.com/redir?resid=414893CA8BCCE51E!608&authkey=!AORxb5t8aOHv0s0&v=3
https://skydrive.live.com/redir?resid=414893CA8BCCE51E!609&authkey=!AI29jYZ2oZIcIiE&v=3
I don't think the damage will prevent its use, but I suspect the hub casing will fail at some point. There is little point trying to return the BPM - it would no doubt cost more to post than it is worth even if BMS Battery would change it.
So overall, my experience of BMS Battery hasn't been great. Wouldn't use them again unless there was no choice.
TheBeastie
1 MW
For your BPM motor only order.... I have the same grey color BPM as well. My theory is that a grey case is for a lower RPM higher torque type. Mine is a 201 RPM which I deliberately ordered. If you ordered a higher RPM/lower torque motor then you have right to be double angry.
Actually today I decided to use my 36v Lifepo4 battery I ordered with my original BMSbattery order almost a year ago , (I normally use my HK Lipo pack) and it failed half way up a giant hill on the way to work. The battery status LEDs on the battery say full but these is 0volts coming out of the main discharge leads.
Actually today I decided to use my 36v Lifepo4 battery I ordered with my original BMSbattery order almost a year ago , (I normally use my HK Lipo pack) and it failed half way up a giant hill on the way to work. The battery status LEDs on the battery say full but these is 0volts coming out of the main discharge leads.
merganser
10 mW
I ordered a 201 RPM motor, the BPM I got is marked as a code 11 so I think I got what I ordered (sort of). I still reckon its a cheap clone - if it were a Bafang, I'm sure they would brand it accordingly. Also, just from looking at the CST motor which looks genuine, it appears to be a better made item than the BPM which lends support to my theory that the BPM is a clone.
Sorry to hear about your battery. I ordered my battery locally rather than from BMS to mitigate the risk and also shipping hassles associated with batteries.
Sorry to hear about your battery. I ordered my battery locally rather than from BMS to mitigate the risk and also shipping hassles associated with batteries.
dnmun
1 PW
TheBeastie said:
this battery was purchased a year ago but never used? was it ever charged up and did you measure cell voltages when you decided to use it?
sounds like the BMS circuit current has made the pack severely imbalanced from having never been used or recharged.
you need to put the battery on the charger and measure the cell voltages and start your own thread if you wanna make it work again.
friendly1uk
1 MW
merganser said:
Code 11 is 30% faster. 285rpm. http://endless-sphere.com/forums/viewtopic.php?f=2&t=43106
This thread is typical.
Compared to my own order, I was told they don't build the cst in to a rim, but told me what to order, and it didn't fit together. My postage cost was higher for just one motor. I did get the 8fun motor though.
I'm actually amazed it is here within the 6 week paypal deadline. This is how people have managed to make them pay attention. Mine took well over 6 weeks.
merganser
10 mW
What do you mean by 6 week PayPal deadline?
I paid by credit card rather than using my PayPal account, though PP were processing the payment - I assume that in the event of a serious problem I could initiate a charge back as with any other credit card purchase.
I paid by credit card rather than using my PayPal account, though PP were processing the payment - I assume that in the event of a serious problem I could initiate a charge back as with any other credit card purchase.
friendly1uk
1 MW
They only take paypal? It was said no other bank will deal with them anymore.
Paypal will mediate and won't take there 'no warranty' excuses as it is not published on there site, or acceptable under distance selling regulations. You get about 4-6 weeks to put a complaint in. BMSbattery have been seen to say 'unlucky' to people, then do a quick turn around after realising they sent the order out too early.
Paying for speedy delivery and using Paypal for your insurance is the only sensible avenue to go down with them. They have to try harder to get it right. The difference in postage costs between cheap and quick is like an order in it's self though. They prop up there prices with postage. Nobody charges more, except for themselves when they do actually write asking for more.
Somebody else really needs to start offering that 500w cst. It is the only reason we both went there and we both got buggered. People will obviously go to extraordinary lengths, taking huge risks to get one. Why only one supplier. I would of paid more to a vender I thought would get the order right. Much more.
Paypal will mediate and won't take there 'no warranty' excuses as it is not published on there site, or acceptable under distance selling regulations. You get about 4-6 weeks to put a complaint in. BMSbattery have been seen to say 'unlucky' to people, then do a quick turn around after realising they sent the order out too early.
Paying for speedy delivery and using Paypal for your insurance is the only sensible avenue to go down with them. They have to try harder to get it right. The difference in postage costs between cheap and quick is like an order in it's self though. They prop up there prices with postage. Nobody charges more, except for themselves when they do actually write asking for more.
Somebody else really needs to start offering that 500w cst. It is the only reason we both went there and we both got buggered. People will obviously go to extraordinary lengths, taking huge risks to get one. Why only one supplier. I would of paid more to a vender I thought would get the order right. Much more.
nukezero
10 kW
thanks for the heads up. I am considering ordering a spare battery from them but now I think they could jip me. I think I will stick to eBay for now. Atleast eBay has a more higher chance of getting my money back.
friendly1uk
1 MW
Most are made in china. They have the lithium reserves. It's getting a good grade,not just a good price that is difficult. A photo is not enough. There is a chap over there who uses this forum, under the name cell_man. He has a good reputation, and certainly does not hide from problems. www.em3ev iirc.
docnjoj
1 GW
I just made a "test order" to them for about 70 bucks worth of stuff including a Sine wave controller and LCD screen and some little stuff. We shall see as I have never ordered from them before. They had, or claimed to have these items in stock. Used a credit card.
otherDoc
otherDoc
TheBeastie
1 MW
Nar I have used it on average every couple of weeks. I have always used my HK 48vlipo pack to go to work though as its faster.dnmun said:
I merely wanted to point out the age of the Bmsbattery battery.
pacamu
10 mW
well my order from bms arrived 3/2013 as ordered
connected all together and did not work as it turns out the hub is ok although
spokes loosened after a few kms, anyway after many emails to Bin Li mailto:emcharger@gmail.com
to fix it check this check that he said. now no more contact from bms have sent many mails and
no reply, so i am stuck with a controller and led panel which will not work and no support from bin li at bms battery.
(noticed a few other companies selling exact same items looks to be all the same people behind them)
thats my story about the wild wild east.
take care
connected all together and did not work as it turns out the hub is ok although
spokes loosened after a few kms, anyway after many emails to Bin Li mailto:emcharger@gmail.com
to fix it check this check that he said. now no more contact from bms have sent many mails and
no reply, so i am stuck with a controller and led panel which will not work and no support from bin li at bms battery.
(noticed a few other companies selling exact same items looks to be all the same people behind them)
thats my story about the wild wild east.
take care
Any battery can go out of balance if not used regularly. Most are easily fixed. You can use your lipo charger to check and re-balance it manually. It does mean that you'll have to do some dismantling to get at the multi-pin connector on the BMS. Not a problem for a guy with your talent.TheBeastie said:
