i think R2 can find the 12th row of cells between either one end or the other and either the positive or negative terminal of the battery.
it does appear that he has at least one row dead and nopingbubba has at least 2 or 3.
rather than buy cells from someone else, and then trying to weld them together, why not take out the dead rows and have jimmy wu replace the parallel cells already welded together in a row. i doubt if the straps will come attached, but then you can replace the entire row by just soldering a jumper from one row to the next. just as he does with the strap welded between adjacent rows to connect the pack together in series. those straps should all be supplemented as well with a separate wire soldered on to the strap that connects each row in parallel , or in other words, added connectors to reduce the current load on one connecting strap which has just a few spot welds to carry all the current from all those cells in parallel.
anyway, mr wu should be replacing these under warranty, so if you can cut out the bad row of cells, then a replacement row from him is most likely to be equivalent in cell potential and balance. then just the strap connecting the adjacent rows needs to be cut, and sheet metal shears would work fine to cut the strap.
there is now so much evidence of his poor workmanship, and the vulnerability of the BMS to total failure, he should be willing to replace the individual rows, not just individual cells, and you guys can ship him the old rows back if he wants them. but i think a picture of the voltmeter reading while connected should be adequate, he has no use for the cells so seems a waste to air freight them back, and he may expect freight to be covered when shipping out the replacement row, which might be ok if he doesn't charge for the replacement row or require the return of the dead row.
i do wonder if the row which measured 0.00V on R2's pack has a broken wire going down to the cell, the sense wire could be broken or pulled off the end of the strap where it attaches, or even in the plug, so that needs checking again. but then you should have 2 adjacent rows with 0.00V.
so now we need to find everybody who has these problems and show jimmy wu that it is not just one person, but many people who have this problem, and he needs to fix it or we will act to block ebay from allowing him to list, because he has used false and deceptive practices to juice his ratings, and threaten ebay with negligence and complicity in allowing him to continue. maybe even get mr ping to also show his inadequate design. and he needs to reimburse rbguy for sending him crap too.
at the very least we should be able to shake loose some rows of cells, which won't cost him much at all, likely only $15/row and he doesn't have to take the pack back and repair it, so he can keep his ill gotten gain. but he should replace the entire row, all spot welded together in parallel, just like the rows in the packs. then it will be easier to take the pack apart and replace the dead row, then tape it back up. i am thinking his output fets are so bad, they also should be upgraded by him so the on resistance is dramatically reduced. so he should upgrade those fets and replace the BMS of anyone who asks, because his originals do not meet the specs. and with a new row of good cells, the new BMS should work to allow charging to begin. thanks for all the info. dennis