Kollege_122 said:
I set the potentiometer to multiple settings. I moved it to multiple positions between 1 and 4 Volts and still got no response.
But what was it *at system power on*? That is very important, because some controllers will disable themselves for safety reasons if the throttle is above a certain voltage at power on, and they may also do it if the throttle is at zero at that point (though I haven't run into one yet).
The common hall throttles are usually around 0.8v minimum actual output, so setting the pot to soemthing between 0.8-1.0v should be safe. Then disconnect battery from system, and then
I did not check for current flow, however if the motor is moving slightly after disconnecting the battery I expect it to be connected in a correct way.
That's not necessarily the case.
There are typically 36 possible ways to connect the hall and phase wires. Different combinations will produce different results, including some where it will "lock" the wheel in position rather than spinning it, and then the motor will "jerk" a little when power is disconnected as the "lock" is released. Generally all of the non-correct combinations use more current (some of them a LOT more) than the correct ones, and that's where monitoring current flow out of the battery during these tests is helpful.
(technically there are only 6 combinations (3 forward and 3 reverse), with 3 offsets each of those, as each is "rotated" by one position to get the others, but for whatever reason there are certain motor/controller combinations that only work in one single combination...requiring all 36 combinations to be tested to verify that's the only one.
Controller self-learn or self-study usually tests each of these by internally changing timing on the phases and reading different orders of the hall signals, then choosing the best result and saving that in memory to use for actual riding.
Sometimes it chooses a "backwards" combination, so a direct drive hub will then spin backwards (a geared hub will not spin at all in this case, though you will hear the motor running inside it, because the freewheeling clutch in it is not engaged when motor is in reverse).
If there is a problem wiht one of the hall signals (wire, connector, bad sensor, etc) then the controller won't be able to find a correct combination. In that case, the results aren't predictable without knowing how the controller chooses combinations and what it does in the case of test failure.
However, since that controller should support sensorless operation according to the documentation, simply disconnecting the halls completely, then powering the system off, and back on, should let it operate correctly in sensorless mode.
When using this mode, self-study no longer applies and is not used, because that is only to determine which hall order matches which phase order.
It's an easy quick check to see if the controller/motor system is operating at all, and if it works then you can use it as-is or you can begin troubleshooting the hall sensor wiring/connectors, etc.