Technical Update: DM02 (500W) Firmware Optimization

[to7motor@SZ]

Regarding the feedback from our global community concerning the recent firmware optimization for the DM02 (500W), we would like to clarify that our firmware updates are not arbitrary limits; they are the result of exhaustive laboratory stress testing and real-world durability data.

Our engineering team has moved the DM02 from a raw amperage-based logic to an optimized torque output model. This ensures the motor operates within its most efficient mechanical range.

1. Voltage-Specific Calibration​

Through Dyno testing, we have identified the optimal efficiency point for different battery platforms. By standardizing peak current, we maximize torque while minimizing energy waste.

• For 48V Systems: By standardizing the current to 14A, the DM02 achieves its maximum peak torque of 102.5 N.m. Our data confirms that at this voltage, 14A is the threshold required to reach the motor’s physical torque limit without hitting magnetic saturation.
• For 36V Systems: We have calibrated the current to 18A, delivering a stable 91.1 N.m of torque. This ensures consistent performance during sustained climbs while reducing the overheating risks associated with unregulated 20A settings.

2. Efficiency and Thermal Management​

The DM02 now reaches a peak efficiency of 74.3%. By preventing "over-current," the system converts more battery power into force and less into heat.

This optimization reduces internal thermal stress by approximately 25%. For riders, this directly translates to better range and a significantly lower risk of controller or gear failure, especially on 52V high-voltage setups.

3. Reliability Standards​

While previous firmware allowed for manual adjustments, our global service data showed that unregulated "overclocking" was the leading cause of drivetrain wear. To support our Global Warranty and ensure long-term reliability, the DM02 now manages power delivery automatically.

Performance Data Summary:

• 48V System: 102.5 N.m Peak Torque @ 14A
• 36V System: 91.1 N.m Peak Torque @ 18A
• Thermal Stress Reduction: ~25%

We stand by the long-term reliability of our products. These optimizations ensure the DM02 remains a high-performance motor that you can depend on for the long haul. The full laboratory test reports for both configurations are attached for your review.

DM02 500W 36V 18A​

DM02 500W 48V 14A​

TOSEVEN Engineering Team

 

[Ianane]

And yet later, post September 2024 DM02 motors do overheat quicker than my June 2024 motor

 

[to7motor@SZ]

And yet later, post September 2024 DM02 motors do overheat quicker than my June 2024 motor

Dear Mr. Ianane,

Thanks for your valuable feedback. To be completely transparent: we would like to clarify that have not changed the thermal protection temperature threshold in our firmware updates. The 'cutoff' temperature remains the same as the June version.

There is a technical reason why you might feel the casing gets warm differently:

The 14A configuration is designed to operate at the motor’s peak thermal efficiency (74.3%). This allows the motor to sustain high torque more consistently. In this mode, the system is designed to conduct heat to the aluminum casing more effectively to protect the internal copper windings. A warm casing is a sign that the motor is successfully 'wicking' heat away from the sensitive internal core.

Because the DM02 now prioritizes torque delivery at 14A, it handles heavy loads with much less internal electrical stress than the old 18A setting. While the 'feel' on the casing might seem quicker, the internal components are actually operating in a much safer environment with less risk of permanent heat degradation.

Our goal is long-term reliability. We want to ensure our DM motor maintains its peak performance throughout its entire service life. If you feel your DM motor is behaving abnormally under specific conditions, we welcome you to share your riding data so we can investigate further.

Thanks for your understanding.


Toseven Support Team

 

[stancecoke]

The full laboratory test reports for both configurations are attached for your review.

This lab charts are quite useless, as 80% of the data belongs to a cadence range that most people will never ride

I've converted the data from the 38V chart to a cadence depended graph. The most interesting part at low cadence where you should see a motor current (=torque) limitation and people are expecting the Wooooow-effect (that's killing gears reliably) when starting off from standstill is missing completly...

 

[to7motor@SZ]

This lab charts are quite useless, as 80% of the data belongs to a cadence range that most people will never ride

I've converted the data from the 38V chart to a cadence depended graph. The most interesting part at low cadence where you should see a motor current (=torque) limitation and people are expecting the Wooooow-effect (that's killing gears reliably) when starting off from standstill is missing completly...

View attachment 383897

Dear Customer,

Thanks for taking the time to share your rigorous analysis and convert our data into a cadence-dependent graph.

You’ve hit on a critical point: the low-cadence startup torque. You are absolutely right that standard lab dyno charts typically capture the steady-state performance (40-100 rpm), and often bypass the $0-30$ rpm range to protect the testing equipment.

However, our firmware optimization was specifically designed to address the 'Wooooow-effect' you mentioned, and here is our engineering perspective:

Protecting the 'Gears' You Value: You mentioned that massive startup torque 'kills gears reliably.' We couldn't agree more. Unrestricted current at near-zero cadence creates peak mechanical stress that can lead to catastrophic drivetrain failure.

Our new calibration provides a sophisticated torque ramp-up. It’s not a simple 'cut,' but a smarter power delivery that delivers high torque while saving your chains and internal gears from the 'brute force' damage.

Torque Density at Stall: At very low RPM, pushing extreme current (20A) often leads to immediate magnetic saturation. This results in 90% wasted heat and very little additional torque.

By standardizing the current, we significantly reduce internal heat buildup during those first critical seconds of a climb, ensuring the motor doesn't enter 'thermal throttling' early.The 'Wooooow' vs. The 'Long-Run': We have tuned the controller to be more linear and controlled.

While it might feel less 'violent' on the very first pedal stroke, the sustained torque of 102.5N.m (as confirmed in the charts) ensures that once you are moving, your climbing power is stronger and more reliable than ever.We believe a truly great motor shouldn't just be 'wild'—it should be 'smart.'

We’d love for you to experience the refined 'pull' of the new firmware on a steep technical climb, where the efficiency really shines."

Wishing you a great day~


Toseven Support Team

 

[docw009]

My DM02 is an older model, manufactured in summer of 2024 with V06207 controller firmware. The T-24 display was originally set at 16 amps in all three levels, but I dialed it back to 12A and 14A in the first two,

I run both 36V or 48V, although the display is set at 36V, , I like that the controller compensates for voltage and tries to maintain the same power at lower speeds when I change batteries,

Performance meets my expectations. It's a pleasure to ride. I've been riding bikes for +50 years and being in the right gear is expected.

 

[gonsalve]

Dear Customer,

Thanks for taking the time to share your rigorous analysis and convert our data into a cadence-dependent graph.

You’ve hit on a critical point: the low-cadence startup torque. You are absolutely right that standard lab dyno charts typically capture the steady-state performance (40-100 rpm), and often bypass the $0-30$ rpm range to protect the testing equipment.

However, our firmware optimization was specifically designed to address the 'Wooooow-effect' you mentioned, and here is our engineering perspective:

Protecting the 'Gears' You Value: You mentioned that massive startup torque 'kills gears reliably.' We couldn't agree more. Unrestricted current at near-zero cadence creates peak mechanical stress that can lead to catastrophic drivetrain failure.

Our new calibration provides a sophisticated torque ramp-up. It’s not a simple 'cut,' but a smarter power delivery that delivers high torque while saving your chains and internal gears from the 'brute force' damage.

Torque Density at Stall: At very low RPM, pushing extreme current (20A) often leads to immediate magnetic saturation. This results in 90% wasted heat and very little additional torque.

By standardizing the current, we significantly reduce internal heat buildup during those first critical seconds of a climb, ensuring the motor doesn't enter 'thermal throttling' early.The 'Wooooow' vs. The 'Long-Run': We have tuned the controller to be more linear and controlled.

While it might feel less 'violent' on the very first pedal stroke, the sustained torque of 102.5N.m (as confirmed in the charts) ensures that once you are moving, your climbing power is stronger and more reliable than ever.We believe a truly great motor shouldn't just be 'wild'—it should be 'smart.'

We’d love for you to experience the refined 'pull' of the new firmware on a steep technical climb, where the efficiency really shines."

Wishing you a great day~


Toseven Support Team

ToSeven,

Can you expand on these results for the DM01 (and provide relevant test data)? I have a newly purchased DM01 from Johnny Nerd Out.

The release version of the firmware (held down "i" after power up on the LCD135 display) shows '2024-4-17'.

I am interested in the torque the rear hub (Nexus 8 IGH) sees on the speedup from stopped. The safe spec torque rating for the Nexus is about 50Nm.

A basic analysis of this 23A 750W DM01 motor that is rated for 160Nm would equate to that of 7.1A of motor current is roughly 50Nm, assuming linearity and amperage being directly proportional to torque (50Nm/160Nm*23A is 7.1A).

If I toggle to "Test" from the main screen using the Power button I can see Current and Phase Current. If I keep the current under 7A can I assume the motor only maximally ever pulled 50Nm? Is the initial part of the ramp up curve still under 50Nm or is there a big pulse to the drivetrain?

Can I assume the torque of the throttle being used from 0 to 7A also only incurs a maximally torque of roughly 50Nm?

Also how 'efficient' is running the DM01 between only 0 and 7A? I know it is detuned for maximum capability but I do not wish to tear up my Nexus 8 for now.

Do I need to upgrade firmware in order to see some of the innovations To7 has been working on to minimize drivetrain wear during initial acceleration,as previously mentioned in the prior post?

On a side note. When I try to get out of the screen where I found the Firmware version (powered on, held "i") by holding down "i" again, the screen goes back to the main (speedometer etc) but all of the values ascend and descends in an erratic manner that isn't actually controlling the bike. I have to physically disconnect the battery to stop it. Holding the Power button doesn't do anything.

 

[Atak_Snajpera]

On a side note. When I try to get out of the screen where I found the Firmware version (powered on, held "i") by holding down "i" again, the screen goes back to the main (speedometer etc) but all of the values ascend and descends in an erratic manner that isn't actually controlling the bike. I have to physically disconnect the battery to stop it. Holding the Power button doesn't do anything.

You have just activated so called DEMO MODE. Do not worry about that. It is a feature not a bug

 

[neptronix]

I don't own this mid drive. But i'd like to thank toseven for sharing this valuable technical information with us. Wish more vendors did the same

 

[gonsalve]

You have just activated so called DEMO MODE. Do not worry about that. It is a feature not a bug

Thank you! How do I exit either from 1) the display screen that shows firmware or 2) exit from demo mode itself?

 

[to7motor@SZ]

My DM02 is an older model, manufactured in summer of 2024 with V06207 controller firmware. The T-24 display was originally set at 16 amps in all three levels, but I dialed it back to 12A and 14A in the first two,

I run both 36V or 48V, although the display is set at 36V, , I like that the controller compensates for voltage and tries to maintain the same power at lower speeds when I change batteries,

Performance meets my expectations. It's a pleasure to ride. I've been riding bikes for +50 years and being in the right gear is expected.

Dear Customer,

Thanks for sharing your experience! It is truly an honor to hear from a rider with over 50 years in the saddle. In fact, your feedback perfectly captures why we moved toward our current firmware tuning.

You’re absolutely right about the efficiency sweet spot around 12-14A, that’s where the DM02 really balances strong torque with minimal heat.

And you nailed it on gearing: staying in the right gear is the single best thing you can do for a mid-drive’s longevity.

Honestly, when we set the new 14A/18A limits, we had riders like you in mind. The goal was to unlock that max torque while making sure the drivetrain lasts for years, not just months. It’s great to hear that logic resonates.

Wishing you many more brilliant miles on your DM02!

Toseven Support Team

 

[to7motor@SZ]

ToSeven,

Can you expand on these results for the DM01 (and provide relevant test data)? I have a newly purchased DM01 from Johnny Nerd Out.

The release version of the firmware (held down "i" after power up on the LCD135 display) shows '2024-4-17'.

I am interested in the torque the rear hub (Nexus 8 IGH) sees on the speedup from stopped. The safe spec torque rating for the Nexus is about 50Nm.

A basic analysis of this 23A 750W DM01 motor that is rated for 160Nm would equate to that of 7.1A of motor current is roughly 50Nm, assuming linearity and amperage being directly proportional to torque (50Nm/160Nm*23A is 7.1A).

If I toggle to "Test" from the main screen using the Power button I can see Current and Phase Current. If I keep the current under 7A can I assume the motor only maximally ever pulled 50Nm? Is the initial part of the ramp up curve still under 50Nm or is there a big pulse to the drivetrain?

Can I assume the torque of the throttle being used from 0 to 7A also only incurs a maximally torque of roughly 50Nm?

Also how 'efficient' is running the DM01 between only 0 and 7A? I know it is detuned for maximum capability but I do not wish to tear up my Nexus 8 for now.

Do I need to upgrade firmware in order to see some of the innovations To7 has been working on to minimize drivetrain wear during initial acceleration,as previously mentioned in the prior post?

On a side note. When I try to get out of the screen where I found the Firmware version (powered on, held "i") by holding down "i" again, the screen goes back to the main (speedometer etc) but all of the values ascend and descends in an erratic manner that isn't actually controlling the bike. I have to physically disconnect the battery to stop it. Holding the Power button doesn't do anything.

Dear Customer,

Thanks for the incredibly sharp analysis of the torque-current relationship. It’s spot on for your DM01 and Nexus 8 setup.

On your 7.1A ≈ 50Nm estimate
That’s a solid baseline calculation. You’re right that torque isn’t perfectly linear at 0 RPM due to phase current multiplication, but keeping your display current under 7–8A is indeed a perfect “manual” limit to protect the Nexus 8. Good call.

Startup pulse
Our firmware (2024-4-17) actually uses a soft-start ramp-up, so it doesn’t dump full torque instantly. Your habit of easing into the throttle from a standstill is still the best practice; it avoids “shock loading” the IGH internals, which the software can’t fully compensate for.

Efficiency
Running a 750W motor at 0–7A is its true thermal sweet spot. You’re not stressing the coils, and heat buildup will be minimal.

Regarding the LCD135C display
Thanks for your feedback. We’ll check with our software team to diagnose whether it’s a communication handshake issue or a firmware bug, and will circle back once we have a clear answer.

We really value this level of “mechanical sympathy” for the hardware. It’s exactly the kind of insight that helps us standardize these power curves properly. Please keep the feedback coming.

Wishing you a great day~

Toseven Support Team

 

[to7motor@SZ]

You have just activated so called DEMO MODE. Do not worry about that. It is a feature not a bug

Dear Mr. Snajpera,

That’s a very interesting observation! It seems our community members are quite adept at finding hidden features.

To the OP: If this is indeed the 'Demo Mode' designed for trade show displays, it would explain the simulated, erratic readings you're seeing. Since you had to physically disconnect the battery to stop it, we want to take this seriously.

We are going to consult with our software team to confirm if this is a documented feature and, more importantly, to identify the correct button sequence to exit this mode safely. We would like to ensure you have full control without any frustration.

We will update you here as soon as we have the official word from our engineers.

Have a nice day~

Toseven Support Team

 

[to7motor@SZ]

I don't own this mid drive. But i'd like to thank toseven for sharing this valuable technical information with us. Wish more vendors did the same

Dear User,

Thanks for the kind words! Even if you don’t ride a DM mid motor yet, we believe that open technical communication benefits the entire e-bike community.

We’re committed to staying transparent and keeping the conversation going.

Happy riding!

Toseven Support Team

 

[gonsalve]

Dear Customer,

Thanks for the incredibly sharp analysis of the torque-current relationship. It’s spot on for your DM01 and Nexus 8 setup.

On your 7.1A ≈ 50Nm estimate
That’s a solid baseline calculation. You’re right that torque isn’t perfectly linear at 0 RPM due to phase current multiplication, but keeping your display current under 7–8A is indeed a perfect “manual” limit to protect the Nexus 8. Good call.

Startup pulse
Our firmware (2024-4-17) actually uses a soft-start ramp-up, so it doesn’t dump full torque instantly. Your habit of easing into the throttle from a standstill is still the best practice; it avoids “shock loading” the IGH internals, which the software can’t fully compensate for.

Efficiency
Running a 750W motor at 0–7A is its true thermal sweet spot. You’re not stressing the coils, and heat buildup will be minimal.

Regarding the LCD135C display
Thanks for your feedback. We’ll check with our software team to diagnose whether it’s a communication handshake issue or a firmware bug, and will circle back once we have a clear answer.

We really value this level of “mechanical sympathy” for the hardware. It’s exactly the kind of insight that helps us standardize these power curves properly. Please keep the feedback coming.

Wishing you a great day~

Toseven Support Team

Toseven,

Thank you for the in-depth response. This extraordinary level of communication with the customer will propel the company forward! Awesome!

 

[gonsalve]

Dear Mr. Snajpera,

That’s a very interesting observation! It seems our community members are quite adept at finding hidden features.

To the OP: If this is indeed the 'Demo Mode' designed for trade show displays, it would explain the simulated, erratic readings you're seeing. Since you had to physically disconnect the battery to stop it, we want to take this seriously.

We are going to consult with our software team to confirm if this is a documented feature and, more importantly, to identify the correct button sequence to exit this mode safely. We would like to ensure you have full control without any frustration.

We will update you here as soon as we have the official word from our engineers.

Have a nice day~

Toseven Support Team

Toseven,

If the bike is stationary it seems like the Power button will exit the display screen showing the firmware number. The power button also seems to exit the so called Demo Mode.

However, if one is riding and gets to Demo Mode, there seems to be an issue of not being able to exit it with the aforementioned Power button.

Thanks

 

[to7motor@SZ]

ToSeven,

Can you expand on these results for the DM01 (and provide relevant test data)? I have a newly purchased DM01 from Johnny Nerd Out.

The release version of the firmware (held down "i" after power up on the LCD135 display) shows '2024-4-17'.

I am interested in the torque the rear hub (Nexus 8 IGH) sees on the speedup from stopped. The safe spec torque rating for the Nexus is about 50Nm.

A basic analysis of this 23A 750W DM01 motor that is rated for 160Nm would equate to that of 7.1A of motor current is roughly 50Nm, assuming linearity and amperage being directly proportional to torque (50Nm/160Nm*23A is 7.1A).

If I toggle to "Test" from the main screen using the Power button I can see Current and Phase Current. If I keep the current under 7A can I assume the motor only maximally ever pulled 50Nm? Is the initial part of the ramp up curve still under 50Nm or is there a big pulse to the drivetrain?

Can I assume the torque of the throttle being used from 0 to 7A also only incurs a maximally torque of roughly 50Nm?

Also how 'efficient' is running the DM01 between only 0 and 7A? I know it is detuned for maximum capability but I do not wish to tear up my Nexus 8 for now.

Do I need to upgrade firmware in order to see some of the innovations To7 has been working on to minimize drivetrain wear during initial acceleration,as previously mentioned in the prior post?

On a side note. When I try to get out of the screen where I found the Firmware version (powered on, held "i") by holding down "i" again, the screen goes back to the main (speedometer etc) but all of the values ascend and descends in an erratic manner that isn't actually controlling the bike. I have to physically disconnect the battery to stop it. Holding the Power button doesn't do anything.

Dear customer,

Thanks for your patience as we looked into this.

Our technical team confirmed that you’ve entered our “Exhibition Mode”, a feature originally designed for trade show displays to simulate riding data on static bikes.

How it happens & how to exit:

If you press and hold the ‘i’ button for more than 10 seconds, it activates this mode.

How to exit: simply press the power key to restart the display. You will then return to the normal riding data screen.

If you run into any other questions, please feel free to reach out.

Thanks again for your feedback; it really helps us improve the experience for all riders.


Toseven Support Team

 

[to7motor@SZ]

You have just activated so called DEMO MODE. Do not worry about that. It is a feature not a bug

Dear Mr. Snajpera,

You were spot on! Our technical team confirmed that it is indeed the 'Exhibition Mode'. Impressive catch! It's great to have such knowledgeable riders in this community.

Toseven Support Team

 

[to7motor@SZ]

Toseven,

If the bike is stationary it seems like the Power button will exit the display screen showing the firmware number. The power button also seems to exit the so called Demo Mode.

However, if one is riding and gets to Demo Mode, there seems to be an issue of not being able to exit it with the aforementioned Power button.

Thanks

Dear Customer,

Thanks for the kind words! We believe that only through such open dialogue with experienced riders like you can truly excellent products be built.

Your discovery about the Power button behavior during riding is a fantastic piece of real-world testing. But it also led us to a crucial safety recommendation:

We strongly advise against accessing the firmware menu or attempting to switch to any hidden modes while the bike is in motion. For your safety, the display and controller are designed to prioritize riding data and motor stability when moving. Operating the sub-menus while riding can lead to distractions and potential loss of control.

You are likely correct that the exit command is inhibited while riding. This is often a safety 'lockout' within the controller’s priority logic, which prevents the system from accidentally entering a setup or shutdown state while the motor is under load.

Any checks regarding firmware versions or exhibition modes should only be performed while the bike is completely stationary.

We have forwarded your specific finding to our firmware team to ensure the 'lockout' behavior is consistent and well-documented.

Thanks for helping us emphasize the importance of safe operation while refining the DM01 experience!

Toseven Support Team

 

[Atak_Snajpera]

I will use this opportunity to report firmware bugs/regressions in DM02 motor and T154 Display.
I will group all issues in three groups. CRITICAL , ANNOYING , SILLY

DM02 350W with 2025-08 firmware installed
T154 with 2025-12 firmware installed

CRITICAL
1) Cadence sensor stops reporting rpm when temperature on controller rises to something between +7C and +12C. Motor switches off. Torque sensor still correctly reports volt change according to my pedaling force. After 1 - 5 minutes cadence sensors wakes up automagically and everything is working fine to the very end of the trip. This issue happens every time like it was literally programmed!

This BUG was not present in OLDER firmware from 2024-08.

2) Torque sensor calibration does not work correctly in room temperature ( ~+20C ). When I switch on motor it reports ALWAYS 0.6V.
Torque sensor also returns lower values when I apply force on pedals. ~1.6V.
When I switch off and on again another calibration is performed but this time it has correct 0.7V and under the same force I see even 2.0V. Why is this the problem? In first case all assist levels become noticeable weaker. Motor does not provide enough of assist.

This problem does NOT occur in LOWER ambient temperature. After calibration I ALWAYS have correct 0.7V and torque sensor sensitivity.

This BUG was not present in OLDER firmware from 2024-08.

----------------------------------------------------------------------------------------------------------------------------------------------

ANNOYING
1) Average speed on T154 display ALWAYS automatically resets at 119.3 km trip distance

2) Max speed does not reset when I reset TRIP distance. I can't get rid off that silly 900+ km/h value.

----------------------------------------------------------------------------------------------------------------------------------------------

SILLY (misspellings)
1) DO NOT TUCH PEDAL ( should be TOUCH )

2) GOOD BY ( should be BYE )

3) Input Power (V) should be W [Watts]

4) After going back from ADVANCED MENU to BASIC MENU items are not correctly refreshed! New items refresh only when I scroll selection. This bug appeared after I installed 2025-09 firmware for T154 display.

 

[to7motor@SZ]

I will use this opportunity to report firmware bugs/regressions in DM02 motor and T154 Display.
I will group all issues in three groups. CRITICAL , ANNOYING , SILLY

DM02 350W with 2025-08 firmware installed
T154 with 2025-12 firmware installed

CRITICAL
1) Cadence sensor stops reporting rpm when temperature on controller rises to something between +7C and +12C. Motor switches off. Torque sensor still correctly reports volt change according to my pedaling force. After 1 - 5 minutes cadence sensors wakes up automagically and everything is working fine to the very end of the trip. This issue happens every time like it was literally programmed!

This BUG was not present in OLDER firmware from 2024-08.

2) Torque sensor calibration does not work correctly in room temperature ( ~+20C ). When I switch on motor it reports ALWAYS 0.6V.
Torque sensor also returns lower values when I apply force on pedals. ~1.6V.
When I switch off and on again another calibration is performed but this time it has correct 0.7V and under the same force I see even 2.0V. Why is this the problem? In first case all assist levels become noticeable weaker. Motor does not provide enough of assist.

This problem does NOT occur in LOWER ambient temperature. After calibration I ALWAYS have correct 0.7V and torque sensor sensitivity.

This BUG was not present in OLDER firmware from 2024-08.

----------------------------------------------------------------------------------------------------------------------------------------------

ANNOYING
1) Average speed on T154 display ALWAYS automatically resets at 119.3 km trip distance

2) Max speed does not reset when I reset TRIP distance. I can't get rid off that silly 900+ km/h value.

----------------------------------------------------------------------------------------------------------------------------------------------

SILLY (misspellings)
1) DO NOT TUCH PEDAL ( should be TOUCH )

2) GOOD BY ( should be BYE )

3) Input Power (V) should be W [Watts]

4) After going back from ADVANCED MENU to BASIC MENU items are not correctly refreshed! New items refresh only when I scroll selection. This bug appeared after I installed 2025-09 firmware for T154 display.

Dear Mr. Snajpera,

Thanks for this exceptionally detailed report. We would like to thank you for your earlier insight regarding the LCD135 Exhibition Mode. It’s great to have such observant members in the community.

To help us cross-reference with our hardware logs for these new issues, could you please let us know roughly when you purchased this DM02 unit? We have the firmware versions, but knowing the production timeline would help us pinpoint the exact hardware revision and sensor batch in your motor. This will help us figure out if this is a pure software regression in the 2025 firmware or a specific interaction with certain hardware components.

We're on it and will keep you posted. Thanks for your patience!


Toseven Support Team

 

[Atak_Snajpera]

Dear Mr. Snajpera,

Thanks for this exceptionally detailed report. We would like to thank you for your earlier insight regarding the LCD135 Exhibition Mode. It’s great to have such observant members in the community.

To help us cross-reference with our hardware logs for these new issues, could you please let us know roughly when you purchased this DM02 unit? We have the firmware versions, but knowing the production timeline would help us pinpoint the exact hardware revision and sensor batch in your motor. This will help us figure out if this is a pure software regression in the 2025 firmware or a specific interaction with certain hardware components.

We're on it and will keep you posted. Thanks for your patience!


Toseven Support Team

I bought my DM02 350W in 2024-08. The same date is visible inside the motor

My motor also has new controller because old one stopped working after 3000 km.