robocam
10 kW
- Joined
- May 29, 2014
- Messages
- 773
Welcome! You can test the hall sensors by seeing if the green, blue, and yellow wires output voltage as you turn the motor shaft. Make sure the hall sensors are receiving power through the red and black wires. For example, leave the red and black wires hooked up to the controller, and then see if there is voltage between the blue and black wire at certain shaft positions and then test green and black and then yellow and black. All should read some voltage at some shaft position. If one is stuck on or stuck off, then you'll need a new board which you can order from Paco at http://www.cyclone-tw.com/ for $13 shipped.
You can also open the motor cover to see if there is a loose connection. You may want to test the continuity of the wires from the hall sensor board to the connector at the controller.
If you don't want to mess with the motor, you can order a replacement from Paco for $98.
You may also email Paco, and he can help you troubleshoot the problem. sales@cyclone-e-bikes.com
You can also open the motor cover to see if there is a loose connection. You may want to test the continuity of the wires from the hall sensor board to the connector at the controller.
If you don't want to mess with the motor, you can order a replacement from Paco for $98.
You may also email Paco, and he can help you troubleshoot the problem. sales@cyclone-e-bikes.com
rovieng said:Hi, I'm new here and have the same problem with my cyclone setup (about 10 miles or so). I have that same "faint noise and stop" coming from my Cyclone 3000 motor. Have you figured out what is wrong with the motor? My cyclone 3000 is mounted to a cargo bike with a 74 V battery. Luna controller, motor and battery. It happened once before, but when I lightly wiggled the wire coming out of the motor, the cyclone turned the next time I used it. Now I try that trick again and nothing happens. Could something be disconnected or un-soldered inside the motor? Is their strain relief on that thick black wire coming out of the motor?