Dark Knight said:
Presumably this only comes with the standard 27T chainring? Do you offer any other chain ring options? Comes with crank arms and trouser guard as well I suspect? And is it always anodized black as the picture on your website shows?
Sorry I wasn't too precise. The price on website includes:
- High Speed Drive with longer axle,
- Chainring 27 t. h-s-d,
- Crankarms 160mm black x 2,
- Lube 5ml MoS2,
- Surcharge for axle special length.
That's right, ecruz, If you already have the Raptor you might consider ordering the tools for installation and maintenance with instruction manual (its about 27€ without VAT).
Yes, I think there is only black. Here is the Q-factor and other dims of the Schlumpf:
Dark Knight said:
As always, thanks for the feedback - you're certainly leading by example in terms of interactions with customers and ongoing refinements.
ecruz said:
Ziva, all I can say is wow you guys are amazing. I must say I am so surprised as to the customer service and stand behind your product attitude from you guys. To think in the beginning we were all worried to get ripped off. I have not regretted getting the raptor for one second! Thank you very much for keeping up with us.
Tnx guys for saying so, so great to hear you are pleased!
The truth is, you have given us just as much in return. Love getting the feedback from you, since is always straightforward, to the point, and with good intent. I promise we'll try to incorporate as much of your suggestions and comments as possible in the future as well. Thanks again!
Oh, and thx also to ES moderators for not keeping the same archaic policy as other forums, and giving the producers chance to post as themselves.