HI Bigwheel and Wheelepete.....to try and summarize my thougths on this drive and bike and if I am satisfied at this point...
1. The bike handles well, and in my opinion has a worthy frame design with decent components (good enough for me)
2. I could not replace this with anything else store bought (with all my check boxes being ticked off)for anything close in cost so I feel its good value.
3. If I had my choice to get a full refund I would NOT do so at this point as I feel the drive has promise and the kinks will get sorted out in time.
HOWEVER...
4. I am very frustrated with the whole buy from China experience, mostly because of language issues and its also frustrating because the drives are not main stream yet so no bike shops or USA distributors are handling these drives. We need a middle man for if (when)you have troubles or require meaningful information on the product. Buying a bike from someone that makes the frames in China is kind of a middle man but also kind of worse because the frame maker most likely won't know anyting about the drive system
5. I would not reccomend others to buy this unit at this time in case they have to go through the frustrations I faced documented in this thread and then some

, but I would not give up on the this drive system. It seems to very very nicely designed and built compared to the HD1000, it just needs some tweeking and customer support. Who knows - the customer support could be soon or maybe years, lets hope sooner than later. I feel the only way I would recommend this product to others at this time wanting to buy is if we get USA support with in country service unless you want to take the chance on dealing with the China frustration. The issue is, there just is not anything at this time to choose from if you want a quiet, lighter weight,midrive with throttle and decent ground clearance for a decent price. At this point I still think Bafang will be the only hope for having a drive with programing options and for decent ground clearance and a quiet mid drive so I am happy that I have the bike but its a shame that BAfang has not given the North Americian market service and support.
So long story short, dont buy YET but I think this drive will catch on and be awesome.